Client Manager Home Care

AccentCare; Austin (TX); On-site; USD 50,000 - 53,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

Paid time off

401(k)

Flexible spending accounts

Wellness program

Employee assistance program

AccentCare scrubs

Job summary

AccentCare is seeking a Client Manager (non-clinical) based in Austin. This role leads a caregiving team, conducts client intake and visits, and ensures care plans meet company standards. Requires 2+ years supervisory experience in healthcare and a high school diploma, with 60+ college hours preferred.

On-site in Austin with an 8-5 schedule and on-call rotation. The position emphasizes building referrals, coordinating care initiation, and maintaining client records in the VividCare system.

Qualifications

• High School Diploma or GED required.
• 60 hours or more of college coursework.
• 2+ years of supervisory experience in a healthcare facility, agency, or community-based setting.
• Home care, caregiving, or staffing experience preferred; bilingual a plus.

Responsibilities

• Receives and conducts client intake and assessment and periodic visits to clients' locations.
• Manages team of Caregivers, including interviewing, hiring, orienting, training, performance evaluations, and coaching.
• Supervises client services to ensure client needs are met and plan of care is followed.
• Maintains client information in VividCare system, including inputting client information, tracking insurance, and contract authorizations.
• Coordinates requests for home care services and initiation of care, gathers necessary case information, checks caregiver availability, and schedules initial caregivers.
• Cultivates relationships with current referral sources in partnership with sales team.

Skills

Supervisory experience

Communication skills

Organizational skills

Problem-solving

Bilingual (not required)

Education

High School Diploma or GED

60 hours college coursework

Tools

VividCare system

Job description

Overview

Find Your Passion and Purpose as a Client Manager in Personal Care Services

Location: Austin Private Pay Office

Job ID: 77227

Position: Client Manager/non-clinical

Remote/Virtual Position: No

Coverage Area: Austin and surrounding areas

Salary: $50k - $53k/annually

Schedule: Monday - Friday; 8:00am - 5:00pm + on-call rotation

offers based on experience

What You Need to Know

Reimagine Your Career in Personal Care Services

Caring for others is more than what you do - it's who you are. At AccentCare, you'll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work. You'll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care.

We're proud to be named one of America's Greatest Workplaces 2025 by Newsweek - a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place. When you thrive, so does the community of care we're building together.

Be the Best Client Manager You Can Be

If you meet these qualifications, we would love to meet you:

• High School Diploma or GED required
• 60 hours or more of college coursework
• 2+ years of supervisory experience in a healthcare facility, agency, or community-based setting.
  • (We're flexible: 1 year of leadership experience + 30 hours of college credit can substitute.)
• Home care, caregiving, or staffing experience preferred.
• Strong communication, organizational, and problem-solving skills.
• Must have valid driver's license, reliable transportation, and auto insurance.
• Bilingual skills a plus, but not required.

Responsibilities

As a Client Manager, you will:

• Receives and conducts client intake and assessment and periodic visits to clients' locations.
• Manages team of Caregivers, including interviewing, hiring, orienting, training, performance evaluations, and coaching.
• Supervises client services to ensure client needs are successfully met and plan of care is being followed to company standards.
• Maintains client information in VividCare system, including inputting client information, tracking insurance, and contract authorizations.
• Coordinates requests for home care services and initiation of care, gathers necessary case information, checks Caregiver availability, and schedules initial Caregivers based on case requirements and availability.
• Cultivates new and existing relationships with current referral sources in partnership with sales team.

Our Investment in You

Caring for others starts with caring for you. We're committed to fostering a purpose-driven workplace where you feel supported, and that means prioritizing your physical, financial and mental well-being.

Our benefits include:

• Medical, dental, and vision coverage
• Paid time off and paid holidays
• Professional development opportunities
• Company-matching 401(k)
• Flexible spending and health savings accounts
• Wellness offerings such as an employee assistance program, pet insurance, and access to Calm, a meditation, sleep, and relaxation app
• Programs to celebrate achievements, milestones, and fellow employees
• Company store credit for your first AccentCare-branded scrubs for patient-facing employees
• And more!

Why AccentCare?

Come As You Are

• At AccentCare, you're part of a community that cares - for patients and each other. You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability.