Client manager - associate

Deutsche Bank; New York (NY); Hybrid; USD 54,000 - 78,000; Full time

Job summary

Deutsche Bank is seeking a Know Your Client (KYC) Case Manager in New York. The role involves verifying client data, performing due diligence, and liaising with compliance teams while ensuring adherence to regulatory standards. Join a diverse and inclusive team focused on collaboration and innovation.

Benefits

Generous vacation policy

Health and wellbeing benefits

Retirement savings plans

Parental leave and family building benefits

Educational resources and volunteer programs

Qualifications

• Prior experience in KYC operations is essential.
• Excellent ability to analyze client information and identify risks.
• Proficiency in sourcing information from research tools.

Responsibilities

• Verify client data and perform due diligence checks.
• Manage relationships with business units for due diligence.
• Communicate with clients to gather necessary KYC documentation.

Skills

KYC operations handling

Interpersonal skills

Data analysis

Risk assessment

Regulatory guideline interpretation

Job description

Position Overview

Job Title Know Your Client (KYC) Case Manager

Corporate Title Associate

Location New York

Overview

As a Know Your Client (KYC) Case Manager, you will be responsible for, but not limited to, verifying client data, performing due diligence checks, reviewing KYC documentation, assessing risk, liaising with the Business and Compliance/Anti-Money Laundering (AML) teams, and advising on KYC requirements. In accordance with AML requirements, banks such as Deutsche Bank are obliged to perform KYC reviews on all new clients and conduct periodic reviews based on their risk category. These checks and reviews are made in strict accordance with regulatory requirements and the Bank’s internal policies.

What We Offer You

• A diverse and inclusive environment that embraces change, innovation, and collaboration
• A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days
• Employee Resource Groups support an inclusive workplace for everyone and promote community engagement
• Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits
• Educational resources, matching gift and volunteer programs
  
  
  

What You’ll Do

• You will conduct new client adoptions and periodic reviews by collecting and analyzing KYC documentation in line with regulatory and Deutsche Bank AML policies
• You will manage relationships between the KYC team and business units, acting as the front office liaison for due diligence analysts in other locations
• You will communicate with clients to gather KYC documentation and data, ensuring timely and high-quality due diligence reviews
• You will assess AML risks and identify potential 'red flag' situations, escalating issues as necessary
• You will handle sensitive client data with confidentiality and work with stakeholders to resolve key issues effectively
• You will contribute to improving KYC processes and participate in strategic technology change initiatives
  
  
  

Skills You’ll Need

• Prior experience in handling Know Your Client (KYC) operations
• Basic understanding of markets, corporate, and wholesale banking products
• Excellent interpersonal skills to manage relationships with internal teams and clients, acting as the main point of contact for KYC matters and resolving issues through effective communication, Ability to analyze client information and documentation critically, identify potential risks and 'red flags,' and escalate issues appropriately
• Ability to interpret regulatory guidelines and assess risk scores
• Ability to source information from various research tools, (Bloomberg, Lexis Nexis etc.) and in several cases utilizing financial reports and audited statements to interpret alerts, identify trends and source of information
  
  
  

Skills That Will Help You Excel

• Proficient in MS Office applications, with strong skills in Excel
• High attention to detail to ensure accuracy in gathering and analyzing KYC documentation, with a strong commitment to handling sensitive client data confidentially
• Strong analytical, and problem-solving skills
• Ability to contribute ideas for process improvements, participate in strategic technology change initiatives, and work collaboratively to enhance the efficiency and effectiveness of KYC processes
  
  
  

Expectations

It is the Bank’s expectation that employees hired into this role will work in the New York office in accordance with the Bank’s hybrid working model.

Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion.

The salary range for this position in New York City is $54,000 to $77,400. Actual salaries may be based on a number of factors including, but not limited to, a candidate’s skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration.

Deutsche Bank Benefits

At Deutsche Bank, we recognize that our benefit programs have a profound impact on our colleagues. That’s why we are focused on providing benefits and perks that enable our colleagues to live authentically and be their whole selves, at every stage of life. We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home. Click here to learn more!

Learn more about your life at Deutsche Bank through the eyes of our current employees https://careers.db.com/life

The California Consumer Privacy Act outlines how companies can use personal information. If you are interested in receiving a copy of Deutsche Bank’s California Privacy Notice please email [e-mail] .

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Click these links to view "Deutsche Bank’s Equal Opportunity Policy Statement" and the following notices: "EEOC Know Your Rights" ; "Employee Rights and Responsibilities under the Family and Medical Leave Act" ; and "Employee Polygraph Protection Act" .