Associate Client Manager Training CPGRetail Insights

NielsenIQ; Newark (NJ); On-site; USD 64,000 - 85,000; Full time

Job summary

NielsenIQ seeks a creative Associate Client Manager to develop and deliver impactful training materials for internal associates and clients. This position plays a critical role in enhancing client satisfaction through effective content creation and collaboration. The ideal candidate will have significant experience in digital training and a strong analytical mindset, contributing to the educational growth of both the company and its clients.

Benefits

Flexible working environment

Volunteer time off

LinkedIn Learning

Employee-Assistance-Program (EAP)

Qualifications

• 3+ years of digital training experience required.
• Experience in CPG or related retail preferred.
• Ability to manage large audiences and cultivate a productive learning environment.

Responsibilities

• Develop and deliver instructor-led training and online training content.
• Own and lead educational efforts for stakeholders of NIQ retail collaboration products.
• Conduct needs assessments to ensure all relevant content is available.

Skills

Project Management

Communication

Attention to Detail

Visual Design Principles

Education

Bachelor’s degree or college diploma in Business, Education, Instruction and Facilitation, Training

Tools

Microsoft Office

Job description

Job Description

NIQ is seeking a creative, solution-oriented Associate Client Manager (Training). This position is responsible for the development and delivery of instructor led training and online training content creation. This role will have a direct impact on the learning experience of our internal associates, CPG/FMCG clients, retailer clients, and overall satisfaction with our products and services. The ideal candidate will have experience designing and delivering training materials with an analytic mindset.

Responsibilities

• Produce engaging pre-recorded demos and trainings of our products with appropriate software
• Own and lead the educational efforts to internal and external stakeholders of NIQ retail collaboration products
• Develop and maintain reusable templates and assets for easy lift-and-shift capabilities to prospective client implementations
• Document and improve digital development processes to drive efficiency and productivity
• Collaborate and partner with SMEs to validate technical and content requirements in order to develop content with minimal supervision
• User acceptance testing on reports for future releases
• Conduct needs assessments with stakeholders to ensure all relevant content is created and readily available
• Work independently, lead projects, and contribute to a collaborative team environment
• Other duties as assigned

Qualifications:
Qualifications

• Bachelor’s degree or college diploma in Business, Education, Instruction and Facilitation, Training or relevant experience
• 3+ years of digital training experience
• CPG or related retail experience preferred
• Demonstrated experience with visual design principles, usability principles, adaptive learning,
• Ability to manage large audiences and cultivate a productive learning environment
• Strong project management skills, with the ability to organize, manage and lead multiple projects while meeting deadlines
• Excellent written and verbal communication skills
• Attention to detail, quality-checking, UX-testing in order to deliver high-quality results
• Proficiency of Microsoft Office, specifically Excel and PowerPoint

Additional Information

This role has a market-competitive salary with an anticipated base compensation of the following range: $64,000-$85,000. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include a flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support, and more.

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

Want to keep up with our latest updates?

Follow us on: LinkedIn | Instagram | Twitter | Facebook

Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion