Client Manager, Account Development

NielsenIQ; Cincinnati (OH); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a proactive Client Manager to drive commercial strategy and sales of innovative solutions. In this role, you will develop and implement strategies that resonate with clients, ensuring their needs are met while fostering strong relationships. You will have the opportunity to synthesize complex data into actionable insights, collaborate with cross-functional teams, and represent the voice of the customer in product development. This dynamic position offers a chance to make a significant impact in a supportive environment that values diversity and inclusion. Join a mission-driven team and help shape the future of client engagement and satisfaction.

Benefits

Comprehensive healthcare plan

401(k) retirement plan

Tuition Reimbursement

Flexible working environment

Volunteer time off

LinkedIn Learning

Employee-Assistance-Program (EAP)

Qualifications

• 5-8 years of experience in CPG, consulting, or sales required.
• Proficient in Microsoft Office and familiar with NielsenIQ tools.

Responsibilities

• Execute commercial strategy and develop joint business plans.
• Build meaningful client relationships and drive customer success.

Skills

Client Relationship Management

Data Analysis

Communication Skills

Problem Solving

Sales Strategy Development

Education

Bachelor's Degree

Tools

Microsoft Office

NielsenIQ Tools

Job description

Job Description

About this job

NIQ is seeking a talented Client Manager to enable commercial strategy and sales of NielsenIQ’s solutions while also ensuring overall client health. The ideal candidate is proactive, deadline-driven, and motivated by making an impact on their workplace. You thrive on recognizing challenges, implementing solutions, monitoring success, and continuously thinking outside the box to optimize processes. You are detail-oriented with excellent communication, active listening, and time management skills.

Responsibilities

• Execute commercial strategy and sales of NielsenIQ’s solutions
• Develop commercial elements of joint business plan
• Develop NIQ account plan & sales strategy
• Empathize with and anticipate our customers’ needs and be ready with solutions. Influential, forward-thinking, and unbiased source of truth for the industry.
• Develop strategies to win based on client segmentation and product market fit
• Build meaningful client relationships with client stakeholders and teams
• Drive everyday value to enable our customers’ success
• Represent voice of customer to internal product development, product marketing, communications and delivery teams
• Represent NielsenIQ externally
• Work collaboratively with other product sales leads & cross functional partners

A little bit about you

Do you have the necessary skill set to be successful in this role?

Are you passionate, with proven ability to synthesize multiple data sources into cohesive analyses that drive outcomes and value for our clients? Are you a leader with the ability to support, mentor and inspire better and bolder decisions? Can you effectively tell a story that captures the audience, no matter what level, and brings them along your journey? Are you able to work collaboratively, as part of a team within a dynamic and challenging environment while maintaining high standards? Do you have experience in working with complex client relationships and client issue resolution?

Qualifications:

• 5-8 years’ experience in a relevant industry (CPG, consulting, sales) required
• CPG experience required
• Ability to travel to Cincinnati for onsite client meetings
• Mission-driven and passionate about serving a purpose and driving value for client business
• Proficient in Microsoft Office software
• Familiarity with NielsenIQ tools, applications and platforms a plus
• Collaborative team player who thrives in a dynamic and challenging environment while maintaining high standards.
• Experienced in managing complex client relationships and resolving client issues.

US Benefits

• Comprehensive healthcare plan (medical, Rx, dental, and vision).
• Flexible spending accounts and a Health Savings Account (including company contributions).
• Life and AD&D insurance.
• 401(k) retirement plan including company matching contributions.
• Disability insurance.
• Tuition Reimbursement.
• Discretionary paid time off program and 11 paid holidays.
• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.