Client Manager

AccentCare, Inc.; Houston (TX); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Health coverage

Paid time off

401(k) matching

Flexible spending accounts

Health Savings Account

Wellness program

Employee recognition

Scrubs credit

Job summary

AccentCare, Inc. is seeking a Client Manager at the Sugar Land Office to oversee a team of Caregivers and manage client services across North Houston with up to 25% travel. The role includes intake, scheduling initial caregivers, and ensuring the care plan aligns with company standards.

Salary ranges from $45,000 to $50,000 annually, plus mileage. The position is non-remote, Monday–Friday, 8:00am–5:00pm, with benefits and opportunities for professional growth within a supportive care-focused

Qualifications

• High School Diploma or GED required.
• 60 hours or more of college coursework.
• 2+ years of supervisory experience in a healthcare facility, agency, or community-based setting. ( substitution: 1 year of leadership + 30 hours of college credit )
• Home care, caregiving, or staffing experience preferred.
• Strong communication, organizational, and problem-solving skills.
• Must have valid driver's license, reliable transportation, and auto insurance.
• Bilingual skills a plus, but not required.

Responsibilities

• Receives client intake and conducts visits to clients’ locations.
• Manages team of Caregivers: interviewing, hiring, orienting, training, evaluations, and coaching.
• Supervises client services to ensure needs are met and plan of care is followed.
• Maintains client information in VividCare system (insurance, contracts).
• Coordinates requests for home care services and initiation of care.
• Cultivates new and existing referral sources with the sales team.

Skills

Supervisory experience

Communication skills

Organizational skills

Problem-solving

Valid driver's license

Bilingual

Education

High School Diploma or GED

60 hours of college coursework

Job description

Overview

Client Manager / Personal Care Services

Location: Sugar Land Office

Coverage Territory: North Houston, up to 25% travel

Position: Client Manager

Job ID: 79191

Remote/Virtual Position: No

Salary: $45,000.00 - $50,000.00 /annually + Mileage

Schedule: Monday - Friday; 8:00am - 5:00pm

offers based on years experience

Reimagine Your Career in Personal Care Services

Caring for others is more than what you do - it's who you are.At AccentCare, you'll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work. You'll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care.

We're proud to be named one of America's Greatest Workplaces 2025by Newsweek - a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place. When you thrive, so does the community of care we're building together.

What You Need to Know

Be the Best Client Manager You Can Be

If you meet these qualifications, we would love to meet you:

• High School Diploma or GED required
• 60 hours or more of college coursework
• 2+ years of supervisory experience in a healthcare facility, agency, or community-based setting.
  • (We're flexible: 1 year of leadership experience + 30 hours of college credit can substitute.)
• Home care, caregiving, or staffing experience preferred.
• Strong communication, organizational, and problem-solving skills.
• Must have valid driver's license, reliable transportation, and auto insurance.
• Bilingual skills a plus, but not required.

Key Responsibilities

As a Client Manager, you will:

• Receives and conducts client intake and assessment and periodic visits to clients’ locations.
• Manages team of Caregivers, including interviewing, hiring, orienting, training, performance evaluations, and coaching.
• Supervises client services to ensure client needs are successfully met and plan of care is being followed to company standards.
• Maintains client information in VividCare system, including inputting client information, tracking insurance, and contract authorizations.
• Coordinates requests for home care services and initiation of care, gathers necessary case information, checks Caregiver availability, and schedules initial Caregivers based on case requirements and availability.
• Cultivates new and existing relationships with current referral sources in partnership with sales team.

Our Investment in You

Caring for others starts with caring for you. We're committed to fostering a purpose-driven workplace where you feel supported, and that means prioritizing your physical, financial and mental well-being. Our benefits include:

• Medical, dental, and vision coverage
• Paid time off and paid holidays
• Professional development opportunities
• Company-matching 401(k)
• Flexible spending and health savings accounts
• Wellness offerings such as an employee assistance program, pet insurance, and access to Calm, a meditation, sleep, and relaxation app
• Programs to celebrate achievements, milestones, and fellow employees
• Company store credit for your first AccentCare-branded scrubs for patient-facing employees
• And more!

Why AccentCare?

Come As You Are

At AccentCare, you're part of a community that cares - for patients and each other. You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability.