Client Manager

LexisNexis Legal & Professional; Dayton (OH); Hybrid; USD 49,000 - 82,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Wellbeing program

Employee Assistance

Paid leave for ERGs

Volunteer time off

Job summary

LexisNexis Legal & Professional in Dayton, OH is seeking a Telephonic Client Manager to drive revenue growth by expanding channel partner relationships and delivering sales support. This hybrid role requires in-office presence Mondays and Tuesdays to collaborate with the sales team.

You will identify opportunities, build C-level relationships, negotiate contracts, and report on customer health while working across functions to exceed monthly and annual targets in a dynamic information services

Qualifications

• Have successful sales experience.
• Demonstrate proven success in negotiating contracts and closing business.
• Experience interacting with C-level executives.

Responsibilities

• Meet or exceed monthly and annual sales goals.
• Identify, target, and maximize revenue opportunities.
• Develop solid relationships with key customer contacts and decision makers.
• Take responsibility for the overall health and status of the customer relationship.
• Provide customer feedback to internal partners regarding product or content issues.
• Negotiate and renegotiate contracts to align objectives.
• Gather customer and market insights to meet needs and report against goals.

Skills

Sales experience

B2B sales

Contract negotiation

C-level experience

Account management

Marketing experience

Communication skills

Presentation skills

Education

HS diploma or GED

Job description

Job Description: CL TCM

Are you passionate about helping clients meet their needs? Do you enjoy collaborating cross-functionally to deliver on common goals?

About our Team

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.

About the Role

As a Telephonic Client Manager, your purpose is to drive revenue growth by managing and expanding channel partner relationships. You will collaborate with partners to identify opportunities, provide sales support, and ensure customer satisfaction. Your efforts will contribute to the overall success of the sales team.

***This is a Hybrid role that requires team members to be in the Dayton, Ohio office weekly on Mondays and Tuesdays***

Responsibilities

• Meeting or exceeding monthly and annual sales goals
• Identifying, targeting, and maximizing revenue and growth opportunities
• Developing solid relationships with key customer contacts and decision makers
• Taking responsibility for the overall health and status of the customer relationship
• Providing customer feedback to internal partners regarding product or content issues
• Negotiating and renegotiating contracts to align objectives
• Gathering customer and market insights to ensure customer needs are met and reporting against our goal

Requirements

• Have successful sales experience
• Display excellent business-to-business sales experience
• Hold a high school diploma or GED
• Demonstrate proven success in negotiating contracts and closing business
• Have experience interacting with C-level corporate executives
• Display previous field account management and marketing experience
• Have solid communication, interpersonal, and presentation skills

Work in a way that works for you

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
• Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
• Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
• Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
• Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
• Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

About the Business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

U.S. National Base Pay Range: $49,200 - $82,100. Total Target Cash Range: $75,700 - $126,300. Geographic differentials may apply in some locations to better reflect local market rates.

Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter.

We are delighted to offer country specific benefits.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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