Client Manager

Recruitics; Chicago (IL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Career development paths

Competitive salary

Flexible working options

Collaborative environment

Job summary

A data-driven marketing company is seeking a detail-oriented Client Manager in Chicago, IL. This role involves owning the data strategy, managing client relationships, and providing insights through data analysis. Ideal candidates should have experience in digital marketing and data analytics, strong communication skills, and the ability to work collaboratively. Competitive salary and flexible working options are offered.

Qualifications

• 3+ years of experience in data analytics, digital marketing, or programmatic advertising.
• Strong analytical skills to translate data into actionable insights.
• Experience in roles that involve direct client interaction.

Responsibilities

• Act as the primary analytics point of contact for clients, delivering insights on time.
• Collect and clean performance data across digital channels.
• Collaborate with internal teams to launch and optimize campaigns.

Skills

Data analytics

Digital marketing

Programmatic advertising

Client relationship management

Communication skills

Organization

Problem-solving

Emotionally intelligent

Tools

Excel/Sheets

Looker

Tableau

Power BI

Job description

This position can be located in either Chicago, IL or NYC, NY.

About the Role

We are seeking a detail-oriented, data-driven Client Manager to own the data strategy, reporting, and growth for a portfolio of clients. This role blends analytical expertise with client relationship management. You’ll be responsible for ensuring accurate performance insights, configuring programmatic campaigns, assisting with Google/Meta implementation, and proactively identifying opportunities to grow your clients’ accounts.

The ideal candidate is equal parts analyst, consultant, and problem solver, comfortable interpreting data, translating insights into action, and building strong client partnerships.

Key Responsibilities

Client Relationship Management

• Serve as the primary analytics point of contact for assigned clients, ensuring clear communication and timely delivery of insights
• Partner with Clients to understand goals, challenges, and opportunities, providing strategic recommendations based on data
• Present performance reports, insights, testing results, and optimization plans in a client-friendly, compelling way

Data Analysis & Reporting

• Collect, clean, and interpret performance data across multiple digital channels (programmatic, Google, Meta, etc.)
• Develop and maintain dashboards, recurring reports, and ad-hoc analyses to support client objectives
• Identify trends, diagnose performance shifts, and provide data-backed optimization strategies
• Conduct forecasting, pacing reviews, and budget analyses

Programmatic Campaign Setup & Management

• Collaborate with internal teams to launch, monitor, and optimize programmatic campaigns
• Evaluate campaign performance and make recommendations to improve efficiency, scale, and ROI

Account Growth & Strategy

• Proactively identify new opportunities to expand the client's relationship (new channels, optimizations, campaign optimizations, placements, etc.)
• Contribute to annual planning and strategic recommendations
• Act as an internal advocate for clients by ensuring strategic alignment across teams

Required Skills & Qualifications

• 3+ years of experience in data analytics, digital marketing, programmatic advertising, or related fields
• Strong analytical skills with the ability to translate data into actionable insights
• Experience in client-facing roles
• Hands-on experience with programmatic platforms or Recruitment Marketing
• Proficiency in Excel/Sheets; familiarity with BI tools (Looker, Tableau, Power BI, etc.) is a plus
• Knowledge of tracking concepts (pixels, UTM parameters, API integrations) and basic troubleshooting
• Excellent communication skills — able to simplify complex analytics for non-technical audiences
• Highly organized, detail-driven, and able to manage multiple projects simultaneously
• Strong communication and interpersonal skills
• Proven ability to build trusted client relationships
• Excellent problem-solving and conflict-resolution abilities
• High emotional intelligence and customer-centric approach
• Strong organizational and time-management skills
• Ability to collaborate cross-functionally
• Adaptable, proactive, and solution-oriented

Preferred Qualifications

• Experience with Google Ads and/or Meta Ads Manager
• Understanding of attribution methods, media mix modeling, or advanced analytics
• Experience in performance marketing, or related industries
• Agency experience is a plus
• Prior experience using AI-powered analytics or marketing tools preferred

What We Offer

• Opportunities to work directly with clients and shape their digital strategy
• A collaborative environment that values innovation, curiosity, and continuous growth
• Career development paths across analytics, client services, and media strategy
• Competitive salary, benefits, and flexible working options