Client Management Account Executive – Corporate Reputation

Golin Ketchum; Chicago (IL); Hybrid; USD 60,000 - 70,000; Full time

Job summary

Golin Ketchum is seeking an Account Executive, Client Management to join our Corporate Reputation team. The role supports one of the company’s largest clients in a fast-paced, multi-faceted environment.

You will act as day-to-day contact for a large B2B professional services client, build trust, and guide integrated communications programs. The position emphasizes writing, media relations, and strategic recommendations.

Qualifications

• Bachelor’s degree in Communications, Public Relations, Journalism, English, Marketing or a related field preferred
• Two to three years of experience in a public relations agency or a similar position; technology, B2B or professional services experience is a plus
• Detail-oriented with the ability to multi-task and manage priorities
• Proven ability to take initiative and apply critical thinking to assignments
• Positive attitude that contributes to the team and agency culture
• Ability to work in a multi-faceted, fast-paced environment

Responsibilities

• Ability to work in a multi-faceted, fast-paced environment – supporting one of the company’s largest clients
• Act as a day-to-day client contact for a large B2B professional services company; continually fostering client-agency relationship to build trust and become a valuable resource to clients
• Play a key role in planning and implementing account activities including media relations, desk-side briefings, program implementation, and overall counsel on integrated communications best practices
• Demonstrate ability to effectively develop a full range of written materials including client correspondence, press releases, media briefing books, media pitches, executive-facing reports, etc.
• Research and compile high-quality media lists, trending news updates, and other industry knowledge that is relevant for client’s program and objectives
• Lead account support such as meeting agendas, action items, work back plans, monthly activity reports, weekly newsletters, etc.
• Develop and monitor program plans; report status to client and agency account teams regularly
• Continually build understanding and knowledge of client's business and competitive environments; apply this information in preparing and presenting strategically focused programs and recommendations.
• Develop an understanding of research methods, coordinate internal and external resources
• Be flexible and facilitate teamwork within the account team; coordinate team resources and create opportunities for junior staff to take on more responsibility; fully utilize agency resources to create the "best teams" for your clients

Skills

Public relations

Account management

Education

Bachelor’s degree in Communications, Public Relations, Journalism, English, Marketing or a related field

Job description

Golin Ketchum is seeking an Account Executive, Client Management to join our Corporate Reputation team. The role supports one of the company’s largest clients in a fast-paced, multi-faceted environment.

You will act as day-to-day contact for a large B2B professional services client, build trust, and guide integrated communications programs. The position emphasizes writing, media relations, and strategic recommendations.