Client Intake Specialist — Elevate First Impressions

Chaffin Luhana LLP; Pittsburgh (Allegheny County); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

401k Contributions

Medical Insurance

Paid Time Off (PTO)

Free Workouts at GreenTree SportsPlex

Job summary

Chaffin Luhana LLP seeks a Client Services Specialist in Pittsburgh to be the first point of contact for potential clients. You will handle inbound inquiries and make outbound calls while ensuring a professional experience.

The role is critical for assessing potential claims, gathering essential case details, and moving qualified cases through the intake process. Demonstrating superior communication and organizational skills is key.

Compensation ranges between $40,000 to $45,000 annually, with various benefits including medical insurance and 401k contributions.

Qualifications

• Excellent organizational skills and attention to detail.
• Superior verbal and written communication skills.
• Professional demeanor with a strong emphasis on customer service.
• Ability to maintain confidentiality.

Responsibilities

• Manage a high volume of inbound and outbound calls.
• Provide outstanding customer service according to Chaffin Luhana intake process.
• Collaborate with team members for effective problem resolution.
• Guide prospective clients through the personal injury legal process.

Skills

Organizational skills

Communication skills

Customer service

Problem-solving

Education

High School diploma or equivalent work experience

Job description

Chaffin Luhana LLP seeks a Client Services Specialist in Pittsburgh to be the first point of contact for potential clients. You will handle inbound inquiries and make outbound calls while ensuring a professional experience.

The role is critical for assessing potential claims, gathering essential case details, and moving qualified cases through the intake process. Demonstrating superior communication and organizational skills is key.

Compensation ranges between $40,000 to $45,000 annually, with various benefits including medical insurance and 401k contributions.