Client Intake & Care Coordination Specialist

Help at Home; San Juan (PR); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) retirement plan

Paid time off

Wellness programs

Flexible options

Job summary

Help at Home is seeking an Intake Client Associate to cultivate client relationships and streamline intake workflows. You will serve as a community representative, support onboarding, and coordinate with recruiting and onboarding teams to ensure consistent practices.

The role requires strong communication, organization, and multitasking abilities, with experience in healthcare or client services being a plus. Base pay is $20–$25 per hour, with comprehensive benefits.

Qualifications

• Two years in client services or related role, intake focus; healthcare sales helpful.
• Experience managing relationships with partners or referral sources is a plus.
• Proven ability to communicate effectively with clients and internal teams.

Responsibilities

• Cultivate and maintain relationships with clients to drive account growth.
• Represent Help at Home in the community to raise brand awareness.
• Ensure smooth communication channels and efficient operations.
• Assist with onboarding, training, and development of Intake Client Associates.

Skills

Communication

Relationship building

Time management

Multitasking

CRM

Organizational skills

Education

High School Diploma or GED

Tools

Salesforce

Job description

Help at Home is seeking an Intake Client Associate to cultivate client relationships and streamline intake workflows. You will serve as a community representative, support onboarding, and coordinate with recruiting and onboarding teams to ensure consistent practices.

The role requires strong communication, organization, and multitasking abilities, with experience in healthcare or client services being a plus. Base pay is $20–$25 per hour, with comprehensive benefits.