Client Insights Consultant - Strategy & Impact

C Space; Northern (KY); Hybrid; USD 70,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k with Company Match

Flexible PTO

Paid Parental leave

2–3 weeks real vacation time

Hybrid/Virtual Work

Job summary

C Space, a leader in Online Communities for 25 years, seeks a skilled consultant to drive client conversations and translate business priorities into effective research plans.

You will own insights on client accounts, delivering strategic recommendations and compelling reports while collaborating across teams. The role emphasizes storytelling, analysis, and actionable guidance in a hybrid/virtual work environment.

Qualifications

• 2+ years of experience in market research, consumer insights, brand strategy, qualitative and quantitative research, or similar related fields
• Experience across industries including technology financial services, retail, consumer goods, and services
• Experience scoping projects, managing expectations around time, cost, and feasibility
• Ability to surface insights, and provide constructive feedback for how to deliver stories in a creative way that engages client audience
• Experience designing and writing surveys
• Ability to set priorities and manage expectations in a fast-paced environment
• Strong client relationship management and consulting skills
• Superb business writing, verbal communication and presentation skills
• You work well in a collaborative team environment
• Strong MS Office Suite skills (Excel, Word, and PowerPoint)

Responsibilities

• Lead client discussions to define objectives by actively listening and asking the right questions
• Collaborate with clients to gather and translate business priorities and objectives into effective research plans and compelling, actionable reports
• "Own the insights" on your client accounts; show strategic thinking for your clients and be adept at not merely sharing findings and insights, but at providing business recommendations and ensuring our clients act on our recommendations
• Challenge and shape client briefs to get to the heart of the business question and identify the customer-inspired problem
• Demonstrate deep analytic thinking and curiosity by continuously looking for opportunities to build your stories and conversations with clients
• Stay current on C Space tools, frameworks, and technology to ensure you’re applying the best approach to the challenge at hand
• Spot opportunities to deepen client relationships (in terms of both value and revenue), and involve senior team members to ensure they’re acted on

Skills

Market research

Insights analysis

Client relationships

Consulting skills

Presentation skills

MS Office Suite

Survey design

Project scoping

Multi-industry experience

Team collaboration

Job description

C Space, a leader in Online Communities for 25 years, seeks a skilled consultant to drive client conversations and translate business priorities into effective research plans.

You will own insights on client accounts, delivering strategic recommendations and compelling reports while collaborating across teams. The role emphasizes storytelling, analysis, and actionable guidance in a hybrid/virtual work environment.