Client Growth & Retention Intern - Remote/Hybrid

University of Wisconsin–Madison; Madison (WI); Hybrid; USD 21,000 - 23,000; Part time

Job summary

University of Wisconsin–Madison is seeking a Client Acquisition and Retention Specialist Intern for the Community Partners division. The role focuses on lead generation, outreach, and onboarding for Internera and partner businesses, with mostly remote work and occasional in-person meetings.

The candidate should be pursuing a degree in Business, Marketing, Communications, or related field. The position offers part-time Local Work Study status, with a wage of $15–$17 per hour and performance-based

Qualifications

• Knowledge of sales, client management, and business development concepts.
• Strong verbal and written communication skills.
• Strong communication and relationship building skills.
• Ability to build and maintain professional relationships.
• Ability to stay organized and track leads, meetings, and follow ups.

Responsibilities

• Generate and research potential client leads.
• Conduct outreach through phone, email, social media, and networking.
• Follow up consistently with leads and prospects.
• Schedule and coordinate meetings with potential clients.
• Maintain organized lead and client tracking systems.
• Support onboarding and transition of new clients.
• Conduct regular client check ins and follow up communication.
• Identify client concerns early and help improve retention.
• Collaborate with internal teams to improve client experience.
• Assist in identifying upsell and growth opportunities.

Skills

Sales knowledge

Client management

Communication skills

Relationship building

Organization

Proactive attitude

Education

Pursuing degree in Business/Marketing/Communications/Sales

Job description

University of Wisconsin–Madison is seeking a Client Acquisition and Retention Specialist Intern for the Community Partners division. The role focuses on lead generation, outreach, and onboarding for Internera and partner businesses, with mostly remote work and occasional in-person meetings.

The candidate should be pursuing a degree in Business, Marketing, Communications, or related field. The position offers part-time Local Work Study status, with a wage of $15–$17 per hour and performance-based