Client Growth & Retention Intern - Part-Time, Remote

University of Wisconsin–Madison; Safford (AZ); Hybrid; USD 21,000 - 23,000; Full time

Job summary

The Client Acquisition and Retention Specialist Intern at University of Wisconsin–Madison is a Local Work Study role focused on lead generation, outreach, and client retention for Internera and its partner businesses. The position emphasizes outreach to business owners, scheduling meetings, and coordinating onboarding.

Expect 5–10 hours per week, with mostly remote work and occasional in-person meetings with the manager or clients.

Qualifications

• Currently pursuing a degree in Business, Marketing, Communications, Sales, Entrepreneurship, or related field.
• Comfortable speaking with business owners and new contacts.
• Organized and able to manage multiple conversations and tasks at once.
• Self motivated and proactive.
• Professional and reliable.

Responsibilities

• Generate and research potential client leads
• Conduct outreach through phone, email, social media, and networking
• Follow up consistently with leads and prospects
• Schedule and coordinate meetings with potential clients
• Maintain organized lead and client tracking systems
• Support onboarding and transition of new clients
• Conduct regular client check ins and follow up communication
• Identify client concerns early and help improve retention
• Collaborate with internal teams to improve client experience
• Assist in identifying upsell and growth opportunities

Skills

Lead generation

Client management

Communication skills

Networking

Organizational skills

Relationship building

Prospecting

Education

Pursuing degree in Business/Marketing/Communications

Tools

CRM software

Job description

The Client Acquisition and Retention Specialist Intern at University of Wisconsin–Madison is a Local Work Study role focused on lead generation, outreach, and client retention for Internera and its partner businesses. The position emphasizes outreach to business owners, scheduling meetings, and coordinating onboarding.

Expect 5–10 hours per week, with mostly remote work and occasional in-person meetings with the manager or clients.