Client Growth Manager

Anaqua; Boston (MA); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Hybrid or fully remote work model

Medical, dental, vision, life, and pet

401(k) with company match

Casual and fun work environment

3 weeks of vacation

8 company holidays, plus 2 floating

Job summary

Anaqua is seeking a highly motivated Client Growth Manager to join the Global Sales team in Boston, MA. You will focus on named client accounts to grow revenue by expanding IP software and service adoption, collaborating with Client Success to ensure client success and satisfaction.

You will demo products, propose solutions, draft SOWs with Professional Services, coordinate with Legal on contracts, and maintain Salesforce records to drive KPI reporting while expanding Anaqua's value to leading

Qualifications

• Bachelor's degree required.
• 8+ years of sales experience.
• Can-do attitude, team player, high energy, able to work independently.
• Willingness to learn IP and related business outcomes.
• Tech-savvy; experience with Anaqua software or similar CRM is a plus.

Responsibilities

• Sell into named client accounts and drive revenue growth.
• Pitch Anaqua's products and services and run live demos.
• Prepare proposals and respond to RFPs; scope and draft SOWs with Professional Services.
• Collaborate with Legal to finalize amendments and contracts.
• Maintain Salesforce data for KPI reporting.
• Support client success and drive adoption across the client community.
• Partner with Client Success to ensure client satisfaction and renewal.

Skills

Sales experience

CRM experience

Independent worker

Education

Bachelor's degree

Tools

Salesforce

Job description

Anaqua is looking for a highly motivated Client Growth Manager who is seeking an opportunity to work in a progressive and dynamic environment and is eager to participate in growing intellectual property (IP) software and service adoption throughout Anaqua's world class client community. This position will be part of our Global Sales team but will focus on selling exclusively into named client accounts. The goal of this position is to drive revenue by increasing adoption of Anaqua's software and services in our client community. Client Growth Managers are involved in pitching our full range of products and services to clients. This position will work very closely with our Client Success team to focus on the overall satisfaction and success of our clients, while delivering incremental revenue.

You'll Love This Job If You Like To:

• Continue to increase revenue within a growing client community

• Work with the Client Growth Director and the Client Success team to develop and implement overall account strategies for long term growth of Anaqua clients.

• Facilitate client adoption and drive the company's value proposition by understanding and supporting client-desired business outcomes.

• Proactively coordinate regular activity at your named client accounts to stay engaged and introduce new products and services.

• Provide overviews of the products and services to the client, including running live demos

• Help prepare proposals and responses to RFPs.

• Work with Professional Services to scope and draft statements of work (SOWs) based on client requirements.

• Partner with Legal to facilitate contracting, including finalizing amendments and SOWs.

• Maintain the required Salesforce data for KPI reporting.

• Cultivate client knowledge of and appreciation for the company and software.

• Participate in selling and closing as part of the company's Sales Team.

• Own a quota and leverage Targeted Account Selling methodology while working with clients.

What You'll Need To Be Successful:

• Bachelor's degree required

• 8+ years of sales experience

• A positive "can do" attitude with the ability to creatively maximize efforts and find solutions where needed. Must be a team player with high energy and the ability to work independently.

• Willingness to learn and gain a strong understanding of the area of intellectual property (any knowledge or experience with Intellectual Property (Patents, Trademarks, Copyrights, Domains) is strongly preferred).

• A critical part of this role is becoming an expert on Anaqua's software. Technology, software and demo experience is strongly preferred.

• Strong organizational skills and an ability to effectively manage a variety of stakeholders and active opportunities

• Ability to influence and collaborate with others inside and outside the organization

• Strong communication skills and attention to detail with the ability to communicate confidently and effectively via phone, email or in person.

• Experience entering data into and using Salesforce.com or other CRM software is a plus.

Perks & Benefits:

• Hybrid or fully remote work model

• Medical, dental, vision, life, and pet insurance

• 401(k) with company match

• Casual and fun work environment

• 3 weeks of vacation

• 8 company holidays, plus 2 floating holidays

Anaqua, Inc. is a premium provider of integrated intellectual property (IP) management technology solutions and services. Anaqua's AQX platform combines best practice workflows with big data analytics and tech-enabled services to create an intelligent environment designed to inform IP strategy, enable IP decision-making, and streamline IP operations. Today, nearly half of the top 100 U.S. patent filers and global brands, as well as a growing number of law firms worldwide use Anaqua's solutions. Over one million IP executives, attorneys, paralegals, administrators, and innovators in large and medium-sized companies use the platform for their IP management needs. The company's global operations are headquartered in Boston, with offices across the U.S., Europe, Asia, and Australia. For additional information, please visit anaqua.com, or on LinkedIn.

Anaqua is an Equal Opportunity/Affirmative Action Employer for Veterans and the Disabled, and all qualified applicants are considered for employment without regard to veteran status, race, color, religion, sex, national origin, age, physical or mental disability, pregnancy, childbirth or related medical conditions, marital status, personal appearance, political affiliation, sexual orientation, gender identification, family responsibilities, genetic information, spouses of protected veterans, or any other characteristic or status protected by applicable law.

If you require a reasonable accommodation to complete the application process due to a disability, please contact Lindsay Fegan, HR Director at [e-mail]. We will work with you to identify and provide appropriate accommodations that do not impose an undue hardship on the company.

As a federal contractor, Anaqua also maintains affirmative action programs to implement our equal employment opportunity policy for individuals with disabilities and protected veterans. Employees or applicants who wish to review the full narrative portion of Anaqua's affirmative action program for individuals with disabilities and/or protected veterans may schedule an appointment to do so by contacting HR Director, Lindsay Fegan during normal business hours.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability