Client Growth & Account Manager (AI-Driven Agency)

Nexvel; Elkins Park (AR); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical and dental insurance

IRA with 3% employer match

Paid time off

Flexible schedule

Job summary

Nexvel, a Philadelphia-area marketing agency, is seeking an Account Manager to serve as the primary relationship and coordination lead for local business clients. This role combines client communication with internal task management to keep programs on track.

You'll work with leadership, strategists, designers, developers, SEO and paid media specialists, and content teams to ensure clients feel supported and informed.

Qualifications

• 2-5 years of experience in account management, client success, marketing coordination, project management, or agency operations.
• Hands-on experience in at least one channel (paid ads, SEO, social, or content writing) — enough to review the team's work critically and offer input.
• Broader working knowledge of digital marketing: websites, Google Business Profile, email marketing, lead tracking, and CRM.
• Strong written and verbal communication skills.
• Excellent follow-up, organization, and task management.

Responsibilities

• Serve as primary day-to-day contact for assigned clients
• Build relationships with business owners, office managers, marketing contacts, and internal stakeholders
• Understand each client’s business, goals, services, target customers, local market, and priorities
• Lead client check-ins, status calls, and follow-up meetings
• Coordinate with internal teams to move website updates, SEO, content, design, advertising, reporting, CRM, and marketing automation tasks forward

Skills

Account management

Marketing coordination

Project management

CRM experience

Communication

Tools

Google Workspace

CRM systems

AI tools

Job description

Nexvel, a Philadelphia-area marketing agency, is seeking an Account Manager to serve as the primary relationship and coordination lead for local business clients. This role combines client communication with internal task management to keep programs on track.

You'll work with leadership, strategists, designers, developers, SEO and paid media specialists, and content teams to ensure clients feel supported and informed.