Customer-Centric Teller & Sales Champion

Westamerica Bancorporation; Santa Rosa (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

Westamerica Bank in California seeks a results‑oriented Teller/Customer Service Associate to provide quality service, promote bank products, and support daily teller operations. You will handle transactions, balance cash, and maintain accuracy while following policies and procedures in a branch setting.

Under supervision, roles include assisting customers, resolving inquiries, and contributing to team success through clear communication and adherence to security standards.

Qualifications

• Good customer relations and basic math skills required.

Responsibilities

• Provide quality service to customers and promote bank services.
• Deliver 5 points of service to external customers and adhere to standards.
• Cross-sell appropriate products and services to clients and prospects.
• Meet established standards for accuracy and compliance.

Skills

Customer service

Cross-selling

Attention to detail

Team communication

Tools

10-key machine

ATM operations

Branch Capture

Job description

Westamerica Bank in California seeks a results‑oriented Teller/Customer Service Associate to provide quality service, promote bank products, and support daily teller operations. You will handle transactions, balance cash, and maintain accuracy while following policies and procedures in a branch setting.

Under supervision, roles include assisting customers, resolving inquiries, and contributing to team success through clear communication and adherence to security standards.