Dynamic Teller: Customer Service & Cross-Sell Pro

Westamerica-Bank; Fresno (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

Westamerica Bank in Fresno seeks a Customer Service Teller to provide quality service at the counter and promote bank products. You will handle transactions, answer inquiries, and support customers with account services in a fast-paced branch environment.

Under direct supervision, you will contribute to branch sales referrals, maintain accuracy, and follow regulatory procedures while ensuring excellent customer experiences. Travel to other branches is required as assigned.

Qualifications

• Good customer relations and basic math skills required.
• Ability to adhere to policies and procedures.
• Willingness to travel to other branches as assigned.

Responsibilities

• Deliver 5 points of service to external customers.
• Promote sales of bank’s services to clients and prospects.
• Cross-sell appropriate products and services.
• Assist with daily branch operations and cash handling tasks.
• Meet attendance guidelines and follow security procedures.

Skills

Customer service

Cash handling

Basic math skills

Travel to branches

Tools

10-key machine

Microsoft Office

ATM operations

Job description

Westamerica Bank in Fresno seeks a Customer Service Teller to provide quality service at the counter and promote bank products. You will handle transactions, answer inquiries, and support customers with account services in a fast-paced branch environment.

Under direct supervision, you will contribute to branch sales referrals, maintain accuracy, and follow regulatory procedures while ensuring excellent customer experiences. Travel to other branches is required as assigned.