Client-Focused Teller & Banking Services Specialist

Armstrong Bank; Dallas (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Armstrong Bank in Dallas, TX is seeking a CSR/Teller II to interact with customers, open and manage accounts, and support branch goals. The role emphasizes accuracy, cross-selling, and proper handling of deposits and transactions.

The candidate should maintain records, resolve inquiries, and comply with bank policies while delivering friendly service to clients across multiple channels.

Qualifications

• High school diploma or GED required.
• Typically 1-2 years of related work experience.
• Basic bookkeeping skills
• Possess and maintain a valid Driver's License.
• Ability to assist customers and resolve issues with accuracy.

Responsibilities

• Assist customers promptly in person, by phone, or electronically.
• Open new accounts, update customer files, or close accounts.
• Meet accuracy and work standards.
• Meet or exceed cross-sell goals.
• Contribute to branch deposit growth and profitability.
• Record customer interactions and transactions, complaints, and actions taken.
• Verify actions taken in resolving customer problems.
• Balance currency, coins, and checks daily.

Skills

Customer service

Cash handling

Record keeping

Communication

Attention to detail

Education

High school diploma

GED equivalent

1-2 years related work experience

Basic bookkeeping

Valid Driver's License

Job description

Armstrong Bank in Dallas, TX is seeking a CSR/Teller II to interact with customers, open and manage accounts, and support branch goals. The role emphasizes accuracy, cross-selling, and proper handling of deposits and transactions.

The candidate should maintain records, resolve inquiries, and comply with bank policies while delivering friendly service to clients across multiple channels.