Client-Focused SCS Relationship Manager Associate

FirstBank; Chattanooga (TN); On-site; USD 42,000 - 68,000; Full time

Job summary

FirstBank is seeking a Shared Credit Services - Relationship Manager Associate to provide centralized administrative support to the Relationship Manager team in Chattanooga, TN. You will assist with loan documentation, closings, and client service while upholding regulatory requirements and FirstBank policies.

The role emphasizes confidentiality, accuracy, and collaboration with Consumer Real Estate and Retail Banking teams to drive service quality and business development.

Qualifications

• Understanding of banking regulations and FirstBank policies.
• Ability to maintain confidentiality and ethical standards.
• Knowledge of general loan documentation and closing processes.

Responsibilities

• Support Consumer Real Estate and/or Retail Banking teams as needed.
• Prepare and review all loan documents for closings.
• Monitor loan closing process and file completeness.
• Ensure proper collateral security is documented and protected.
• Uphold bank policies and risk management procedures.

Skills

Regulatory compliance

Ethical conduct

Confidentiality

Education

High school diploma or equivalent

Bachelor’s degree preferred

NMLS certification

Job description

FirstBank is seeking a Shared Credit Services - Relationship Manager Associate to provide centralized administrative support to the Relationship Manager team in Chattanooga, TN. You will assist with loan documentation, closings, and client service while upholding regulatory requirements and FirstBank policies.

The role emphasizes confidentiality, accuracy, and collaboration with Consumer Real Estate and Retail Banking teams to drive service quality and business development.