Client-Focused Relationship Banker

Bank of America; East Providence (RI); On-site; USD 52,000 - 56,000; Full time

Job summary

Bank of America is seeking a client-focused associate to engage customers in-branch, educate on self-service banking, and process routine cash transactions. You will build relationships, follow compliant processes, and connect clients to appropriate financial solutions.

Requirements include strong communication, teamwork, and the ability to work weekends. Prior cash handling and sales experience are a plus; a business degree is preferred.

Qualifications

• Must be a Current Year Up Member
• Enthusiastic self-starter with strong work ethic and results focus
• Collaborates effectively to build relationships
• Confident in educating clients on self-service banking
• Learns and adapts to new information and platforms
• Able to work weekends/extended hours as needed
• Experience in cash handling is a plus
• Bachelor’s or business-related degree preferred

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank
• Grows business knowledge by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Skills

Customer service

Sales oriented

Communication

Time management

Problem solving

Relationship building

Client focus

Education

Bachelor's or business-related Associate’s Degree

Job description

Bank of America is seeking a client-focused associate to engage customers in-branch, educate on self-service banking, and process routine cash transactions. You will build relationships, follow compliant processes, and connect clients to appropriate financial solutions.

Requirements include strong communication, teamwork, and the ability to work weekends. Prior cash handling and sales experience are a plus; a business degree is preferred.