Client-Focused Personal Lines Policy Support Specialist

WalkerHughes Insurance; Ballwin (MO); On-site; USD 40,000 - 55,000; Full time

Job summary

A regional insurance provider in Ballwin, Missouri, seeks a Personal Lines Support Specialist to support Account Managers and provide high-quality service to clients. The successful candidate will manage customer inquiries and policy processing tasks. They should have a high school diploma, an active P&C license, and ideally over 2 years of insurance experience. Proficiency in Microsoft Office and strong communication skills are essential. This role demands attention to detail and a commitment to excellent service.

Qualifications

• 2+ years of Personal Lines insurance experience preferred.
• Strong understanding of personal lines coverage and industry practices.
• Self-motivated with the ability to work independently.

Responsibilities

• Respond to client inquiries via phone and email.
• Assist customers with policy servicing needs, including endorsements.
• Prepare and process policies, renewals, endorsements, applications.

Skills

Customer service skills

Problem-solving skills

Communication skills

Detail-oriented

Education

High school diploma or equivalent

Active Property & Casualty License

Tools

Microsoft Office (Word, Outlook)

Agency systems

Job description

A regional insurance provider in Ballwin, Missouri, seeks a Personal Lines Support Specialist to support Account Managers and provide high-quality service to clients. The successful candidate will manage customer inquiries and policy processing tasks. They should have a high school diploma, an active P&C license, and ideally over 2 years of insurance experience. Proficiency in Microsoft Office and strong communication skills are essential. This role demands attention to detail and a commitment to excellent service.