Client-Focused Personal Banker & Accounts Expert

Needham Bank; Boston (MA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Full medical and dental insurance

401(k) plan with 8% match

PTO and paid holidays

Job summary

Needham Bank seeks a customer-focused teller to efficiently process transactions, balance accurately, and provide account solutions to meet customer needs. You will promote products and help build lasting relationships within the community, while adhering to bank policies and procedures.

The role requires the ability to open new accounts, explain products, and gather customer information. A strong emphasis is placed on accuracy, service quality, and teamwork within a community-oriented bank.

Qualifications

• Two plus years teller or cash handling experience.
• High School Diploma or GED completed.
• Fluent in written and verbal English.
• Willing to become a Notary Public in MA.

Responsibilities

• Demonstrate awareness, commitment and dedication to servicing and building customer relationship.
• Gain full knowledge of the products and services offered by the Bank.
• Provide a complete range of customer services at the bank, including opening new accounts, explaining available bank products and services, and gathering customer information to process new and existing accounts.
• Promote bank products, contributes to referrals and refer or resolve customer inquiries concerning accounts or other banking services.
• Responsible for operational compliance and adherence to bank policies and procedures.
• Gain full understanding and knowledge of the teller function.
• Consistently deliver exceptional customer service.
• Perform additional duties as requested, needed or assigned

Skills

Customer service

Cash handling

Balancing accuracy

Basic math

English proficiency

Education

High School Diploma or GED

Job description

Needham Bank seeks a customer-focused teller to efficiently process transactions, balance accurately, and provide account solutions to meet customer needs. You will promote products and help build lasting relationships within the community, while adhering to bank policies and procedures.

The role requires the ability to open new accounts, explain products, and gather customer information. A strong emphasis is placed on accuracy, service quality, and teamwork within a community-oriented bank.