Client-Focused Digital Project Manager - Delivery Lead

Americaneagle.com; Chicago (IL); On-site; USD 60,000 - 100,000; Full time

Job summary

Americaneagle.com in Chicago seeks a collaborative and proactive Project Manager to lead projects from contract signing through successful delivery. You will serve as the primary liaison between Americaneagle.com and our clients, guiding projects through the system development lifecycle and helping establish long-term client partnerships.

The role spans diverse industries and technologies, requiring strong organization, adaptability, and a passion for delivering exceptional client experiences.

Qualifications

• 2+ years of project management experience within a digital agency or corporate environment preferred.
• Ability to meet both internal and client deadlines.
• Ability to multitask and manage multiple projects simultaneously.
• Experience with CMS or eCommerce platforms such as Sitefinity, Sitecore, WordPress, Kentico, and BigCommerce is a plus.

Responsibilities

• Manage project timelines and ensure successful delivery of project milestones
• Track and measure project status throughout the project lifecycle
• Manage communication with clients through status calls, emails, and weekly status reports
• Ensure quality deliverables are produced and meet client expectations
• Manage project budgets, scope, backlogs, and change request processes
• Ensure project management best practices are followed throughout the project lifecycle
• Oversee the timely completion and archiving of projects
• Manage project risks, blockers, and escalations
• Act as the liaison between clients and development teams
• Participate in kickoff, requirements gathering, status, demonstration, and training meetings with clients

Skills

Project management

Communication

Multitasking

Deadline management

Tools

Jira

Confluence

Sitefinity

Sitecore

WordPress

Kentico

BigCommerce

Job description

Americaneagle.com in Chicago seeks a collaborative and proactive Project Manager to lead projects from contract signing through successful delivery. You will serve as the primary liaison between Americaneagle.com and our clients, guiding projects through the system development lifecycle and helping establish long-term client partnerships.

The role spans diverse industries and technologies, requiring strong organization, adaptability, and a passion for delivering exceptional client experiences.