Client‑Focused Digital Marketing Account Lead | Hybrid

Hook Agency; Minneapolis (MN); Hybrid; USD 55,000 - 65,000; Full time

Benefits offered by this job

401k Company Matching

Health insurance premium contribution

Mental health counseling contribution

Professional development courses

Unlimited PTO after first year

Hybrid work model

Job summary

Hook Agency is seeking a client-focused Account Manager to drive client success in digital marketing, onboard new clients, and deliver monthly SEO and PPC reports. You’ll coordinate internal teams to meet client goals and maintain strong relationships.

The role requires 3 years of professional experience, including 2 in client-facing work, plus a Bachelor’s degree in marketing or a related field. Hybrid work, with in-office and remote days, is offered along with commission opportunities.

Qualifications

• 3 years of professional experience, with 2 in a client-facing role
• Bachelor’s degree in marketing, business, or related field (or equivalent experience/strong business acumen)
• Executive presence and ability to thrive in a highly client-facing role
• Strong organizational skills and attention to detail
• Ability to manage multiple tasks and deadlines in a fast-paced environment
• Basic understanding of SEO, PPC, and digital marketing concepts
• Customer-focused mindset with a desire to build meaningful relationships
• Comfortability upselling
• Agency experience and working with contractors a plus

Responsibilities

• Support Account Managers in prepping for client calls, including reviewing analytics dashboards, verifying KPIs, and summarizing progress
• Help onboarding process for new clients, ensuring a smooth transition from sales to recurring services
• Prepare and deliver monthly SEO + PPC performance reports with accurate data and actionable insights
• Coordinate with internal teams to ensure deliverables align with client goals and timelines
• Serve as day-to-day contact for assigned clients after onboarding, addressing questions professionally
• Identify opportunities for additional Hook services and grow client relationships

Skills

Client-facing experience

Relationship building

Executive presence

Organization & detail-orientation

Education

Bachelor’s degree in marketing/business/related

Tools

Google Workspace

Agency Analytics

CallRail

Ahrefs

Job description

Hook Agency is seeking a client-focused Account Manager to drive client success in digital marketing, onboard new clients, and deliver monthly SEO and PPC reports. You’ll coordinate internal teams to meet client goals and maintain strong relationships.

The role requires 3 years of professional experience, including 2 in client-facing work, plus a Bachelor’s degree in marketing or a related field. Hybrid work, with in-office and remote days, is offered along with commission opportunities.