Client-Focused Banking Specialist

JPMorgan Chase & Co.; Medina (OH); On-site; USD 21,000 - 28,000; Part time

Job summary

JPMorgan Chase & Co. in Medina, OH is seeking a Part-time Associate Banker to deliver welcoming, attentive service and build trusted client relationships. You will guide customers through banking products, assist with accounts, and promote digital tools while maintaining compliance and professional conduct.

The role emphasizes customer experience, teamwork, and a proactive approach to helping clients achieve financial goals in a busy branch environment.

Qualifications

• Put clients first and exceed expectations with friendly service.
• Build trusted client relationships through genuine care.
• Communicate clearly and politely to assist clients.
• Resolve client issues quickly with attention to detail.
• Collaborate with the team to deliver seamless service.
• Learn products, services, and procedures rapidly.
• Client service experience or comparable experience.
• High school diploma or GED.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing, maintenance and open new accounts while following policies.
• Educate clients on day-to-day banking and self-service tools (Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations and manage cash devices per bank policies.

Skills

Client-first service

Relationship building

Effective communication

Problem resolution

Team collaboration

Product knowledge

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Medina, OH is seeking a Part-time Associate Banker to deliver welcoming, attentive service and build trusted client relationships. You will guide customers through banking products, assist with accounts, and promote digital tools while maintaining compliance and professional conduct.

The role emphasizes customer experience, teamwork, and a proactive approach to helping clients achieve financial goals in a busy branch environment.