Client-Focused Banking Associate

JPMorganChase; Coppell (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health care coverage

Retirement savings plan

Tuition reimbursement

Job summary

JPMorgan Chase is seeking an Associate Banker to represent the brand with hospitality while leveraging modern banking technology to serve clients. You will build trusted relationships by sharing product knowledge and guiding clients to our team of experts to help meet their financial goals.

The role emphasizes welcoming service, proactive client engagement, and adherence to banking policies in a fast-paced branch environment.

Qualifications

• Must be able to put clients first and deliver attentive, friendly service.
• Ability to build trusted relationships and show genuine care in interactions.
• Strong communication to understand and help clients and anticipate needs.
• Capable of quickly resolving client issues with attention to detail.
• Willingness to learn products, services, and procedures quickly.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow and meetings.
• Assist with day-to-day transactions and open new accounts while following policies and regulations.
• Educate clients on using self-service tech like mobile app, Chase.com and ATMs for banking needs.
• Build meaningful client relationships by listening, asking questions, and sharing solutions.
• Handle branch operations, including cash devices, in compliance with bank policies.

Skills

Client service

Relationship building

Effective communication

Team collaboration

Product knowledge

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

ATMs

Job description

JPMorgan Chase is seeking an Associate Banker to represent the brand with hospitality while leveraging modern banking technology to serve clients. You will build trusted relationships by sharing product knowledge and guiding clients to our team of experts to help meet their financial goals.

The role emphasizes welcoming service, proactive client engagement, and adherence to banking policies in a fast-paced branch environment.