Client-Focused Banking Advisor

94-1687665 Bank of America, National Association; South Dakota; On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Competitive benefits

Flexible benefits

Job summary

Bank of America Corporation is hiring to educate and assist clients with lobby transactions and self-service banking options. You will process cash transactions, listen to client needs, and connect customers with solutions while maintaining strong service standards.

The role emphasizes relationship-building, adherence to policies, and a focus on delivering a superior client experience in a dynamic banking environment.

Qualifications

• Experience in customer service or cash handling preferred.
• Ability to explain banking steps clearly and guide clients to self-service options.
• Follows policies and local regulations to protect clients and the bank.

Responsibilities

• Engage clients in the lobby to educate and assist with self-service banking.
• Process cash transactions accurately and efficiently as needed.
• Build relationships to identify financial needs and connect clients to solutions.
• Manage bank center traffic, appointments, and outbound calls to support client experience.
• Adhere to laws, regulations, and internal guidelines.

Skills

Adaptability

Client Focus

Oral Communications

Problem Solving

Relationship Building

Client Management

Education

High School Diploma

Job description

Bank of America Corporation is hiring to educate and assist clients with lobby transactions and self-service banking options. You will process cash transactions, listen to client needs, and connect customers with solutions while maintaining strong service standards.

The role emphasizes relationship-building, adherence to policies, and a focus on delivering a superior client experience in a dynamic banking environment.