Client-Focused Banker: Build Relationships & Solutions

Bank of America; Waterbury (CT); Sur place; USD 34 000 - 37 000; Plein temps

Avantages offerts par ce poste

Benefits eligible

Competitive pay

In-office culture

Résumé du poste

Bank of America is hiring in Waterbury, CT for a role focused on engaging clients in-branch, educating them on self-service options, and efficiently processing cash transactions. You will build relationships, connect clients to solutions, and support the bank's risk and service standards.

The position requires flexibility for weekends/extended hours, with a base pay range and benefits eligibility. Experience in financial services and strong communication are valued.

Qualifications

• Experience in customer service with a focus on client needs.
• Willingness to learn and adapt to new information and tech platforms.
• Ability to educate clients on banking transactions via self-service tools.
• Knowledge of cash handling and financial center operations is a plus.

Responsabilités

• Engage clients in the lobby to assist with self-service banking.
• Accurately process cash transactions and manage cash handling.
• Build relationships and connect clients to financial solutions.
• Maintain compliance with laws, guidelines and risk culture.
• Manage center traffic, appointments, and outbound calls; support colleagues.

Connaissances

Adaptability

Customer Focus

Problem Solving

Oral Communications

Client Management

Account Management

Formation

High School Diploma / GED

Description du poste

Bank of America is hiring in Waterbury, CT for a role focused on engaging clients in-branch, educating them on self-service options, and efficiently processing cash transactions. You will build relationships, connect clients to solutions, and support the bank's risk and service standards.

The position requires flexibility for weekends/extended hours, with a base pay range and benefits eligibility. Experience in financial services and strong communication are valued.