Client-First Banker | Tech-Savvy Service Pro

JPMorganChase; Dayton (OH); On-site; USD 42,000 - 56,000; Full time

Job summary

Chase is hiring an Associate Banker to welcome clients, provide account services, and promote Chase’s digital banking tools in a friendly, customer‑centric branch environment. You will build trusted client relationships, educate customers on products, and support team goals with a proactive service mindset.

The role emphasizes hospitality, adherence to policies, and using technology to enhance the client experience across in-branch and self-service channels.

Qualifications

• Must prioritize clients and deliver friendly, attentive service.
• Build trust through genuine care and proactive assistance.
• Communicate clearly to understand and help clients.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Provide account servicing and maintenance, and open new accounts in line with policies.
• Educate clients on day-to-day banking, including mobile and online tools.
• Build relationships by listening, asking questions, and partnering with the team to reach financial goals.
• Handle branch operations, including cash devices, while following all policies and procedures.

Skills

Client service excellence

Relationship building

Effective communication

Problem solving

Attention to detail

Team collaboration

Technology literacy

Cash handling

Education

High school diploma or GED

Job description

Chase is hiring an Associate Banker to welcome clients, provide account services, and promote Chase’s digital banking tools in a friendly, customer‑centric branch environment. You will build trusted client relationships, educate customers on products, and support team goals with a proactive service mindset.

The role emphasizes hospitality, adherence to policies, and using technology to enhance the client experience across in-branch and self-service channels.