Client-Facing Tech Implementation Lead

Paymentus Holdings Inc.; Charlotte (NC); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading payment solutions provider in Charlotte, NC is seeking a Technical Implementation Manager. This role involves serving as a primary technical resource for clients, guiding them through onboarding and addressing technical challenges. The ideal candidate will have strong programming skills, experience in the financial services sector, and excellent problem-solving abilities. This position requires a commitment to delivering high-quality technical support and project execution.

Qualifications

• 3-4 years of relevant experience in financial services and/or payments industry.
• Proficiency in multiple programming languages.
• Experience with SSO protocols and data integration.

Responsibilities

• Act as the primary technical point of contact for clients during implementation.
• Guide customers through product configuration and data integration.
• Troubleshoot and resolve production issues.

Skills

Programming (C, C++, C#, Node.js, Java, Python, PHP)

APIs (REST, SOAP)

SQL

Problem-solving

Communication skills

Job description

A leading payment solutions provider in Charlotte, NC is seeking a Technical Implementation Manager. This role involves serving as a primary technical resource for clients, guiding them through onboarding and addressing technical challenges. The ideal candidate will have strong programming skills, experience in the financial services sector, and excellent problem-solving abilities. This position requires a commitment to delivering high-quality technical support and project execution.