Client-Facing Solutions Engineer - Lidar & Perception

Hesai Technology; Palo Alto (CA); On-site; USD 100,000 - 130,000; Full time

Job summary

Hesai Technology is seeking a client-facing AE to support its US business in Palo Alto, California. This role will engage customers, facilitate technical discussions, and drive product adoption. You will lead demos and provide hands-on support, working closely with engineering teams to ensure technical alignment. Candidates should possess a Bachelor's or Master's degree in Engineering and 5+ years experience in FAE or Technical Pre-Sales, with familiarity in Linux, ROS, or embedded systems preferred.

Qualifications

• 5+ years in FAE, Solutions Engineering, or Technical Pre‑Sales.
• Experience with lidar, sensors, or perception systems preferred.
• Willingness to travel as needed.

Responsibilities

• Support customer meetings, technical discussions, and solution presentations.
• Lead product demos, evaluations, and on-site testing.
• Collaborate with R&D and global teams to drive technical alignment.

Skills

Client-facing experience

Technical discussions

Troubleshooting

Communication skills

Education

Bachelor’s or Master’s degree in Engineering or related field

Tools

Linux

ROS

SDK

Embedded systems

Job description

Hesai Technology is seeking a client-facing AE to support its US business in Palo Alto, California. This role will engage customers, facilitate technical discussions, and drive product adoption. You will lead demos and provide hands-on support, working closely with engineering teams to ensure technical alignment. Candidates should possess a Bachelor's or Master's degree in Engineering and 5+ years experience in FAE or Technical Pre-Sales, with familiarity in Linux, ROS, or embedded systems preferred.