Client-Facing SaaS Solution Architect

Aravo; Irving (TX); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Employer-paid health insurance

401K with company match

Equity participation

4 weeks vacation

Life & AD&D insurance

Maternity/Paternity leave

Fully stocked kitchens

Charitable giving

Job summary

Aravo Solutions, Inc. is seeking a Solution Architect to join the Professional Services team to design enterprise-grade third-party risk management systems. You will translate client requirements into detailed Aravo configurations, estimate effort, and oversee delivery to ensure scalable, best-in-class solutions.

Strong communication and Aravo knowledge are essential, with travel as needed. You will work with clients to gather requirements, craft design workshops, and provide best-practice

Qualifications

• 2+ years of Aravo configuration experience highly preferred.
• 2+ working with Third Party Risk Management systems highly desirable.
• 1+ years of professional experience working directly with external clients.
• Proven ability to effectively translate complex business needs into a software delivery plan and to document and communicate that plan.
• Ability to use a computer and communicate via video or written means.
• Ability to travel as needed (10% or more).
• Ability to work and be available during normal business hours as well as after hours and weekends on an as needed basis.

Responsibilities

• Assist in the implementation and delivery of assigned projects.
• Work as a team member on all aspects of Aravo delivery including but not limited to:
• Administering a Design Workshop for Clients.
• Translate client requirements into detailed Aravo configuration requirements.
• Derive effort estimate based on bespoke requirements.
• Advanced configuration of Aravo solution.
• Answer project team design/configuration questions.
• Advanced Problem Solving and Troubleshooting
• Documentation of design and configuration best practices
• Work with Client configuration teams in advisory capacity to provide best practice, educate and troubleshoot configuration issues
• Provide feedback / suggestions on internal processes to help set best practice for future services configuration builds
• Provide updates to project leads on the status of deliverables vs. schedule
• Identify out-of-scope functionality and raise scope creep concerns to the project manager
• Ability to work independently on a project with limited oversight and no additional resources when required
• Develop effort estimates for existing client’s future work
• Use of project templates and tools appropriately and effectively
• Work autonomously to achieve desired outcomes of a project

Skills

Delivery lifecycle

SAAS delivery

Cross-team collaboration

Communication skills

Customer relations

Problem solving

Team player

Multitasking

Job description

Aravo Solutions, Inc. is seeking a Solution Architect to join the Professional Services team to design enterprise-grade third-party risk management systems. You will translate client requirements into detailed Aravo configurations, estimate effort, and oversee delivery to ensure scalable, best-in-class solutions.

Strong communication and Aravo knowledge are essential, with travel as needed. You will work with clients to gather requirements, craft design workshops, and provide best-practice