Senior Implementation Consultant- SaaS

Aravo Solutions; Austin (TX); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

100% Employer-Paid Medical Insurance

Paid Maternity and Paternity Leave

401(k) with Company Matching

4 Weeks of Vacation

Company-Sponsored Charitable Day of Giving Events

Job summary

A leading risk management technology provider is seeking a Sr. Implementation Consultant in Austin, TX. This role focuses on customizing TPRM solutions for clients, requiring significant SaaS configuration experience and strong client relationship skills. Join a dynamic team with opportunities for growth and the chance to make an impact in a collaborative environment.

Qualifications

• 4+ years of professional services experience and 2+ years of hands-on configuration.
• Strong understanding of software configuration and integration.
• Experience managing offshore development teams.

Responsibilities

• Configure and customize TPRM platform based on client requirements.
• Design and implement complex workflows and automations.
• Collaborate with stakeholders to refine requirements.

Skills

SaaS configuration experience

Workflow design

Communication skills

Data model comprehension

Client relationship management

Job description

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Location: Hybrid – Employees may be required to work out of the nearest office location for quarterly meetings 1-4 times annually. This role requires 20%+ travel for client meetings, training, etc.

Aravo Solutions, Inc. provides leading third‑party risk management (TPRM), ESG, and vendor lifecycle management solutions powered by intelligent automation software. Designed to meet the needs of TPRM teams at Global 2000 enterprises, our innovative Intelligence FirstTM Platform uses AI to optimize time‑intensive processes, reduce manual work, and drive better business outcomes. Trusted by millions of third‑party users in 195+ countries, Aravo provides guidance for the most complex third‑party networks in the world, helping them mitigate risk, build business resilience, and protect their reputations.

Join us at Aravo Solutions, where we are passionate about helping companies manage risk and promote integrity across their extended enterprise. You will have the opportunity to work alongside industry experts, leverage the latest technologies, and contribute to shaping the future of third‑party risk management.

Position Overview

We are seeking a Sr. Implementation Consultant to join our Professional Services Team. In this role, you will play a crucial role in supporting the delivery of complex Third‑Party Risk Management (TPRM) solutions within our highly customizable platform. You will leverage your extensive technical expertise to configure our platform according to design specifications using your analytical, technical, and problem‑solving skills to build workflows, data models, and business logic that align with each client’s unique risk management processes. In addition, you will oversee offshore resources assisting with development and ensure alignment with Aravo’s leading implementation practices.

Your ability to quickly understand our complex and highly customizable platform and translate business requirements into effective solutions while building strong client relationships will be key to your success. As a trusted advisor and consultant to clients, you will ensure the successful design and implementation of our software solutions.

This is a hands‑on configuration role, best suited for professionals who enjoy designing and building systems – not just managing projects. You'll work with a powerful, configurable platform that supports highly customizable risk workflows, data relationships, and automation logic.

The ideal candidate will have extensive platform configuration experience and the skills to match exceptional communication and problem‑solving skills, and the ability to thrive in a fast‑paced, collaborative environment.

Key Responsibilities

• Configure, customize, and extend our TPRM platform to meet client‑specific requirements and approved solution designs
• Design and implement workflows, automations, and conditional logic to reflect complex business processes
• Define and configure data models, objects, relationships, and validation rules to support client use cases
• Translate business requirements and functional solution designs into detailed, accurate technical configurations
• Act as a trusted advisor and consultant to clients, gaining confidence and ensuring a smooth implementation experience
• Collaborate closely with Solution Architects, Project Managers, and client stakeholders to refine requirements and resolve configuration challenges
• Troubleshoot and resolve issues during implementation, testing, and deployment phases
• Support User Acceptance Testing (UAT) and client go‑lives with technical expertise and platform insight
• Oversee and coordinate offshore resources assisting with development, ensuring project timelines and quality standards are met
• Contribute to internal best practices, process documentation, and implementation methodology improvements

Qualifications

• 4+ years of professional services experience and 2+ years of SaaS hands‑on configuration and implementation experience with a complex and highly customizable platform
• Strong understanding of software configuration, system integrations, and implementation methodologies
• Demonstrated experience building and maintaining workflows, data models, business rules, or automations within complex configurable platforms
• Ability to interpret business requirements and translate them into effective software solutions
• Experience managing offshore development teams and ensuring quality deliverables
• Exceptional verbal and written communication skills, with the ability to explain technical concepts to non‑technical audiences
• Proven ability to build trust and long‑term relationships with clients
• Mindset for refining processes and driving implementation efficiencies
• Knowledge of TPRM frameworks and best practices is a plus

Why Join Us

At Aravo Solutions, Inc., we offer a dynamic and inclusive work environment where employees are encouraged to innovate, grow, and make a meaningful impact. We provide competitive compensation and benefits packages, opportunities for professional development, and the chance to work alongside industry experts on cutting‑edge projects.

Benefits

• 100% Employer‑Paid Medical Insurance options for the Employee and Family
• Paid Maternity and Paternity Leave
• Life and AD&D Insurance
• Long‑Term Disability Insurance
• 401(k) with Company Matching
• Equity Participation
• 4 Weeks of Vacation
• Fully Stocked Kitchens
• Company‑Sponsored Charitable Day of Giving Events
• …and many more!
• Aravo Solutions Inc. is registered as an employer in many, but not all, states. If an applicant is not in or able to work from a state where Aravo Solutions Inc. is registered, they may not be eligible for employment. The eligible states include: FL, GA, MA, MO, NC, NH, NV, OR, PA, SC, TN, and TX.