Client-Facing Project Manager - Painting & Field Ops

Service In; Charlotte (NC); On-site; USD 75,000 - 110,000; Full time

Job summary

Service In is seeking a Project Manager to own the delivery of painting projects from apartment turns to large commercial jobs. You’ll be the primary operations contact, reporting to the COO and leading a team of Assistant Project Managers.

You’ll work with Account Executives on client growth while ensuring work is completed on time and to spec. You will assign crews, monitor pipelines, verify completion through photos, respond rapidly to client needs, and coordinate change orders with AEs and

Qualifications

• Soft skills essential for client-facing project delivery.
• Background in painting, operations, field service, property maintenance, construction or hospitality management is a plus.

Responsibilities

• Assign and dispatch crews based on capacity, location and skill set
• Monitor the job pipeline and ensure staffing ahead of demand
• Review job photos and verify completion
• Respond to clients quickly and keep them updated
• Coordinate change orders and redos with AEs and APMs
• Route APMs and Superintendents to job sites for quality control
• Approve worker payroll
• Review and sign off on proposals / quotes to confirm scope, feasibility and margin
• Build and maintain spec sheets so field teams know exactly what each site requires

Skills

Ownership

Leadership

Communication

Attention to detail

Organization

Urgency

Thick skin

Job description

Service In is seeking a Project Manager to own the delivery of painting projects from apartment turns to large commercial jobs. You’ll be the primary operations contact, reporting to the COO and leading a team of Assistant Project Managers.

You’ll work with Account Executives on client growth while ensuring work is completed on time and to spec. You will assign crews, monitor pipelines, verify completion through photos, respond rapidly to client needs, and coordinate change orders with AEs and