Client-Facing Payroll Specialist II (SaaS)

Asure Software; City of Rochester (NY); On-site; USD 22,000 - 37,000; Full time

Benefits offered by this job

Medical, Dental, Vision, HSA, FSA- All

Company paid Basic Life Insurance, A+D

401K Program with 3% safe harbor

Employee Stock Purchase Program

Fitness Reimbursement Program

Self-Managed PTO

Job summary

Asure Software in Rochester, NY, seeks a Payroll Specialist II to service our small business clients with expert payroll processing and service delivery. You will manage employee payroll records and ensure accurate payments and tax withholdings.

The role emphasizes accuracy, timeliness, and customer service in a fast-paced SaaS environment. You will work on payroll processing, reporting, and system validations while collaborating with clients and internal teams to maintain high quality service.

Qualifications

• 3-5+ years automated payroll systems experience or equivalent accounting experience.
• Previous payroll experience in a client facing environment.
• Previous customer service experience.
• Knowledge in Microsoft Word, Excel, and Outlook.
• Ability to deliver under tight deadlines or unusual or critical situations.
• Professional presentation of written information for clients.
• Direct experience in a variety of SaaS payroll systems; learning new ones.
• In-house payroll processing experience in a small to mid-sized business is preferred.

Responsibilities

• Process weekly, semi-monthly, and custom calendar payroll for clients.
• Calculate paychecks using tax tables and validate outputs.
• Inspect system outputs and correct out-of-balance conditions.
• Check and audit timekeeping records for compliance.
• Validate time/attendance records with payroll data.
• Enter new hires into Payroll Central and post payroll changes.
• Manage involuntary deductions like levies and garnishments.
• Prepare management-friendly special reports.

Skills

Client-facing

Microsoft Word

Microsoft Excel

Outlook

SaaS payroll systems

Tools

Payroll software

ERP/HRIS

Job description

Asure Software in Rochester, NY, seeks a Payroll Specialist II to service our small business clients with expert payroll processing and service delivery. You will manage employee payroll records and ensure accurate payments and tax withholdings.

The role emphasizes accuracy, timeliness, and customer service in a fast-paced SaaS environment. You will work on payroll processing, reporting, and system validations while collaborating with clients and internal teams to maintain high quality service.