Client-Facing Forward Deployed Engineer (Travel 50%)

Point11 Inc.; Miami (FL); On-site; USD 170,000 - 220,000; Full time

Benefits offered by this job

Direct impact on team direction

Travel to Fortune 500 client sites

Line to founding team on product decisions

Job summary

Point11 Inc. is seeking a Forward Deployed Engineer in Miami to work directly with clients, integrating conversational AI systems and improving customer journeys. You will analyze client stacks, debug production, and build interactions that feel intelligent and seamless.

The ideal candidate has experience shipping production software, strong engineering skills across the stack, and the ability to communicate effectively with both clients and senior engineers. You will travel up to 50% to client sites and work closely with enterprise partners, making a direct impact on business outcomes.

Qualifications

• Strong across the stack: frontend, backend, infrastructure.
• Experience with enterprise systems: CRMs, CDPs, APIs.
• Ability to earn trust and respect in executive environments.

Responsibilities

• Deploy voice agent inside client journeys.
• Build backend-for-frontend for major retailers.
• Architect server to give access to catalogs and pricing.

Skills

Production software deployment

Frontend and backend integration

Client relationship management

Systems integration (CRMs, CDPs)

Job description

Point11 Inc. is seeking a Forward Deployed Engineer in Miami to work directly with clients, integrating conversational AI systems and improving customer journeys. You will analyze client stacks, debug production, and build interactions that feel intelligent and seamless.

The ideal candidate has experience shipping production software, strong engineering skills across the stack, and the ability to communicate effectively with both clients and senior engineers. You will travel up to 50% to client sites and work closely with enterprise partners, making a direct impact on business outcomes.