Client-Facing Campaign Lead — Temp (Remote)

Namely; New York (NY); Hybrid; USD 80,000 - 85,000; Full time

Job summary

Vox Media is seeking a Creative Services Manager to liaise with internal teams and guide bespoke campaigns from concept through go-live. You will translate client needs into actionable direction, ensuring high-quality outputs while maintaining client happiness.

The role requires 3–4+ years of client-facing experience in creative advertising, strong communication, and the ability to manage multiple campaigns concurrently across video, photo, design and experiential projects.

Qualifications

• Requires 3–4+ years executing creative advertising campaigns in a client-facing role.
• Experience with creative development and production processes across video, photo, written, design, audio, or experiential.
• Proven ability to manage multiple campaigns and coordinate with internal teams and brands.
• Strong written and verbal communication skills and the ability to translate client needs into actionable direction.

Responsibilities

• Own the campaign from development to go-live, coordinating internal teams.
• Provide exceptional client service and set expectations throughout campaigns.
• Serve as the single point of contact for clients’ creative needs.
• Communicate client feedback clearly to internal Vox Media teams and translate into action.
• Lead production discussions with Vox Media creative teams to align on vision.
• Oversee multi-team production to ensure on-time delivery of all campaign elements.

Skills

Client communication

Creative production

Leadership

Public speaking

Relationship management

Job description

Vox Media is seeking a Creative Services Manager to liaise with internal teams and guide bespoke campaigns from concept through go-live. You will translate client needs into actionable direction, ensuring high-quality outputs while maintaining client happiness.

The role requires 3–4+ years of client-facing experience in creative advertising, strong communication, and the ability to manage multiple campaigns concurrently across video, photo, design and experiential projects.