Client Experience Specialist - Remote

Remote Jobs; Rapid City (SD); Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Remote work

Full training

Current tech stack

Job summary

Remote Jobs seeks a virtual consultant to assess client needs, present options, and nurture relationships after the initial meeting. The role blends advisory work with administrative tasks, including notes, scheduling, and CRM hygiene, all from a home-based setup. Interviews are conducted via Zoom.

The team provides training, a defined workflow, and a structured pipeline with ongoing support. Ideal for self-motivated, trainable professionals who excel at relationship-building and working with a

Responsibilities

• Assess client needs and tailor options.
• Teach available options to clients.
• Maintain ongoing client relationships after the first meeting.

Skills

Relationship management

CRM hygiene

Needs assessment

Virtual consultation

Tools

CRM system

Job description

Virtual consultant role. You assess needs, teach options, and stay in the relationship after the first meeting. Admin is part of the job: notes, appointments, CRM hygiene.

What comes with the seat

• No cold calling
• Qualified-interest pipeline
• Performance-based advancement
• Full training
• Current tech stack
• Work from home

Traits that work here

• Driven.
• Trainable.
• Dependable.
• Comfortable competing.
• Fine with a camera.

Interviews on Zoom.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.