Client Experience Specialist — Insurance Agency

Insuredbyjen; Fort Walton Beach (FL); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Insuredbyjen is seeking a Customer Relations Representative in Fort Walton Beach, FL, to enhance client experiences and ensure customer satisfaction. This full-time role requires strong communication and problem-solving skills, ideally suited for candidates with experience in customer service.

The successful applicant will manage inquiries, maintain records, and collaborate with team members. Competitive compensation ranges from $50,000 to $75,000 per year, with various benefits including health insurance and a flexible schedule.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Strong communication skills

Problem-solving skills

Customer service experience

Calm under high stress

Job description

Insuredbyjen is seeking a Customer Relations Representative in Fort Walton Beach, FL, to enhance client experiences and ensure customer satisfaction. This full-time role requires strong communication and problem-solving skills, ideally suited for candidates with experience in customer service.

The successful applicant will manage inquiries, maintain records, and collaborate with team members. Competitive compensation ranges from $50,000 to $75,000 per year, with various benefits including health insurance and a flexible schedule.