Client Experience Specialist — Hybrid (Houston)

OneDigital; Houston (TX); Hybrid; USD 48,000 - 60,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Paid time off

Learning & development programs

Job summary

OneDigital in Houston, TX seeks a Client Service Specialist for a hybrid role. The role focuses on improving workflows, timeliness, and client responsiveness within a dynamic team, handling inquiries with strong communication and organizational skills.

The position requires 3–5 years of relevant experience, proficiency with Microsoft Office, and a background in broker agency or benefit administration is preferred.

Qualifications

• Strong attention to detail.
• Positive, can-do attitude.
• Self-motivated, flexible and disciplined.
• Excellent verbal and written communication skills.
• Strong organizational skills.
• Ability to thrive in fast-paced production environment.

Responsibilities

• Focus on functions and responsibilities designed to improve workflows, timeliness, and client responsiveness.

Skills

Attention to detail

Positive attitude

Self-motivated

Excellent communication

Organizational skills

Fast-paced environment

Education

Bachelor’s Degree (preferred)

Tools

Microsoft Office

Job description

OneDigital in Houston, TX seeks a Client Service Specialist for a hybrid role. The role focuses on improving workflows, timeliness, and client responsiveness within a dynamic team, handling inquiries with strong communication and organizational skills.

The position requires 3–5 years of relevant experience, proficiency with Microsoft Office, and a background in broker agency or benefit administration is preferred.