Client Experience & Marketing Catalyst

Crawford Thomas Recruiting; Orlando (FL); On-site; USD 25,000 - 30,000; Full time

Job summary

Crawford Thomas Recruiting in Orlando is seeking an organized, customer-focused professional to support client experience and marketing efforts in a fast-paced office.

You will answer calls, respond to emails, manage social media, assist with email campaigns, and provide administrative support while maintaining accurate records.

This role offers a Monday–Friday schedule with a $20/hour pay and a collaborative team environment.

Qualifications

• 1-2 years of experience in customer service, administrative support, marketing, or a related field.
• Excellent written and verbal communication skills.
• Experience managing social media platforms for a business.
• Familiarity with email marketing platforms is a plus.
• Strong organizational and multitasking skills.
• Proficiency with Microsoft Office and the ability to learn new software quickly.
• Dependable, detail-oriented, and a team-oriented professional.

Responsibilities

• Answer incoming calls and provide friendly, professional customer service.
• Respond promptly to emails and voicemail messages.
• Manage social media accounts by responding to customer comments and messages.
• Assist with email marketing campaigns, including creating, scheduling, and monitoring communications.
• Build positive relationships with clients and prospective customers.
• Provide administrative support and assist with daily office operations.
• Maintain organized records and ensure timely follow-up on customer requests.
• Represent the company professionally across all communication channels.

Skills

Customer service

Communication

Social media management

Email marketing

Organization

Multitasking

Microsoft Office

Tools

Email marketing platforms

Job description

Crawford Thomas Recruiting in Orlando is seeking an organized, customer-focused professional to support client experience and marketing efforts in a fast-paced office.

You will answer calls, respond to emails, manage social media, assist with email campaigns, and provide administrative support while maintaining accurate records.

This role offers a Monday–Friday schedule with a $20/hour pay and a collaborative team environment.