Client Experience Coordinator

Consultwithtray; Utah; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

100% remote flexibility

Structured onboarding and ongoing support

Growth opportunities within a supportive environment

Job summary

Consultwithtray is seeking a driven Client Experience Coordinator to manage client communications and ensure a professional experience. This fully remote opportunity is ideal for self-motivated individuals who thrive in organized settings.

You will coordinate service details, maintain records, and improve workflows while delivering exceptional support. Ideal candidates possess strong communication and organization skills, with a focus on client satisfaction.

Qualifications

• Proven client service or account management experience is preferred.
• Ability to work independently and utilize provided systems.
• Detail-oriented and deadline-driven.

Responsibilities

• Oversee client communications and service workflows.
• Ensure timely follow-ups and status updates.
• Coordinate scheduling and documentation with accuracy.

Skills

Strong communication skills

Organization skills

Problem-solving skills

Job description

About the job Client Experience Coordinator

We are seeking a driven and organizedClient Experience Coordinator to oversee client communications, coordinate service details, and ensure every interaction reflects a smooth, professional, and high-quality experience. This fully remote position is ideal for someone who thrives behind the scenes, enjoys managing moving parts, and takes ownership of client satisfaction from start to finish.

This role is well suited for self-motivated individuals who can work independently while leveraging structured systems, tools, and training provided. If you're proactive, dependable, and confident managing workflows in a remote environment, this opportunity offers flexibility and long-term growth potential.

What You'll Do:

• Oversee ongoing client communications and service workflows
• Ensure timely follow-ups, confirmations, and status updates
• Coordinate scheduling, documentation, and client requests with accuracy
• Proactively identify and resolve issues to maintain a seamless experience
• Maintain detailed records and contribute to workflow improvements
• Deliver consistent, professional support throughout the client journey

What Were Looking For:

• Strong communication, organization, and problem-solving skills
• Client service, account management, or customer-facing experience preferred (not required)
• Ability to work independently while utilizing provided systems and resources
• Detail-oriented, reliable, and deadline-driven
• Tech-comfortable and adaptable to new platforms
• Must be a citizen of the US, UK, Australia, Mexico, Spain, or LATAM

Why This Role Stands Out:

• 100% remote flexibility
• Structured onboarding and ongoing support
• Clear processes and systems provided
• Growth opportunities within a supportive, team-focused environment

If you are proactive, organized, and passionate about delivering a polished client experience, we encourage you to apply.