Client Experience & Journey Coordinator/Remote
Effortless travel solutions ETS
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Benefits offered by this job
Job summary
Effortless travel solutions ETS is seeking a Client Experience & Journey Coordinator to work remotely, helping clients through every step of their travel planning process with information, coordination, and personalized service to ensure smooth and memorable experiences.
The role involves communicating with clients to understand preferences, organizing itineraries, and coordinating travel arrangements while using booking and client management systems (training provided) and maintaining timely,
Responsibilities
- Communicate with clients to understand travel preferences and goals
- Provide accurate destination information and tailored recommendations
- Coordinate and organize travel itineraries
- Assist clients before, during, and after travel as needed
- Utilize booking and client management systems (training provided)
- Maintain timely and professional communication
Job description
We are seeking detail-oriented and customer-focused individuals to join our team as Client Journey Coordinators. In this role, you will support clients throughout the travel planning process by providing information, coordination, and personalized service to ensure smooth and memorable experiences.
This position is ideal for individuals who enjoy helping others, communicating with clients, and working remotely with flexible scheduling.
- Communicate with clients to understand travel preferences and goals
- Provide accurate destination information and tailored recommendations
- Coordinate and organize travel itineraries
- Assist clients before, during, and after travel as needed
- Utilize booking and client management systems (training provided)
- Maintain timely and professional communication
- Fully remote work environment
- Access to industry tools and training
- Opportunities for professional development
- Travel-related benefits and perks (details discussed during onboarding)
- Supportive and collaborative team environment
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