Client Experience Coordinator (Fully Remote | Flexible Schedule)

Journey with Haylee; Olympia (WA); Hybrid; USD 35,000 - 52,000; Full time

Job summary

Journey with Haylee is seeking detail-oriented, reliable individuals to support clients by coordinating plans and managing logistics. This is a fully remote opportunity designed for flexible, independent workers with comprehensive training provided.

No prior industry experience is required, and you can grow within a supportive, professional environment. Expect structured training, ongoing mentorship, and a collaborative team atmosphere that values growth.

Qualifications

• Strong communication and a client-first mindset.
• Highly organized with strong attention to detail.
• Self-motivated and comfortable working independently.
• Tech-savvy (email, apps, online platforms).
• Positive, reliable, and eager to learn.

Responsibilities

• Connect with clients to understand their preferences, needs, and expectations.
• Coordinate schedules, confirmations, and key details with accuracy.
• Provide clear, timely, and professional communication throughout the process.
• Manage logistics to ensure a smooth and stress-free client experience.
• Maintain organization while handling multiple moving parts.

Skills

Strong communication

Organization

Independent work

Tech-savvy

Client-first mindset

Tools

Email

Online platforms

Job description

Do you thrive in organized environments, enjoy helping others, and take pride in creating seamless experiences behind the scenes?

We're currently seeking detail-oriented, reliable individuals to support clients by coordinating plans, managing logistics, and ensuring everything runs smoothly from start to finish.

This is a fully remote opportunity designed for individuals who value flexibility, independence, and the ability to grow within a supportive, professional environment.

No prior industry experience is required — comprehensive training and ongoing support are provided.

What You'll Be Doing

• Connect with clients to understand their preferences, needs, and expectations

• Coordinate schedules, confirmations, and key details with accuracy

• Provide clear, timely, and professional communication throughout the process

• Manage logistics to ensure a smooth and stress-free client experience

• Maintain organization while handling multiple moving parts

What We're Looking For

• Strong communication skills and a client-first mindset

• Highly organized with strong attention to detail

• Self-motivated and comfortable working independently

• Tech-comfortable (email, apps, online platforms)

• Positive, reliable, and eager to learn

Experience in customer service, coordination, or planning is a plus, but not required.

Why This Opportunity Stands Out

• 100% Remote — work from anywhere

• Flexible schedule — built around your lifestyle

• Structured training + ongoing mentorship

• Growth opportunities based on performance

• Collaborative, supportive team environment

Location Requirements

Applicants must be authorized to work in:
United States, United Kingdom, Mexico, Australia, LATAM, or Spain

What to Expect Next

Selected applicants will be invited to a brief, professional information session where we'll walk you through:

• A closer look at the role and day-to-day responsibilities

• Compensation structure and earning potential

• Training, tools, and ongoing support

• Next steps and how to get started

This session is designed to give you a clear understanding of the opportunity and allow you to ask any questions before moving forward.