Client Experience Coordinator & Executive Support

Dryerventheroes; Omaha (NE); On-site; USD 24,796 - 27,552; Part time

Benefits offered by this job

Paid training

Professional development opportunities

Supportive team environment

Job summary

A growing call center in Omaha is seeking a Client Experience Coordinator & Executive Support to join their team. This role involves handling client communications, assisting with scheduling, and providing operational support to executives. Candidates should possess strong communication skills, be detail-oriented, and thrive in a team environment. This position starts part-time with hourly pay, offering growth potential as well as a supportive workplace culture.

Qualifications

• Professional, polished communicator (written and verbal).
• Organized, detail-oriented, and proactive.
• Able to multitask in a fast-paced setting without losing focus.

Responsibilities

• Act as the first point of contact for incoming client communications.
• Assist with appointment coordination, client follow-ups, and internal scheduling.
• Support business owners and executives with day-to-day operational tasks.

Skills

Professional communication

Organizational skills

Multitasking

Team player

Education

Associate’s degree in Business or Communications

Job description

Client Experience Coordinator & Executive Support Omaha

Dryer Vent Superheroes of Omaha

Client Experience Coordinator & Executive Support

• Bonus based on performance

OiCS (Omaha Inbound Call Services) is a growing in‑person call center providing professional support for businesses in the home services industry. While we do handle inbound calls, our role goes far beyond that — we serve as trusted client representatives, calendar managers, and executive‑level support for service‑based businesses across the region.

We’re currently hiring a Client Experience Coordinator & Executive Support to join our in‑office team. This is a dynamic role that blends elements of customer service, administrative assistance, and executive support. You’ll work closely within a team environment while also supporting leadership and clients with precision and professionalism.

What You’ll Do:

• Act as the first point of contact for incoming client communications
• Assist with appointment coordination, client follow‑ups, and internal scheduling
• Support business owners and executives with day‑to‑day operational tasks
• Maintain organized client records and call logs
• Contribute to team meetings and ongoing process improvements
• Work in a collaborative team environment to deliver seamless support to clients

Who You Are:

• Professional, polished communicator (written and verbal)
• Organized, detail‑oriented, and proactive
• Able to multitask in a fast‑paced setting without losing focus
• A natural team player who also works well independently
• Previous experience in a support, administrative, or customer‑facing role preferred
• Associate’s degree in Business, Communications, or related field preferred but NOT required
• Previous experience in a call center or service‑based industry is a bonus
• In‑person position at our Omaha, NE office…partial "at home" is optional
• Monday - Friday daytime shifts
• Part‑time to start (full time considered) with hourly rate pay, with growth potential
• Paid training provided
• Professional but business casual supportive team environment

Why Work at OiCS?

At OiCS, you’ll do more than just answer phones; you’ll build relationships, support businesses, and become a trusted extension of their brand. We believe in providing excellent service with a personal touch, and we’re looking for someone who’s excited to grow alongside us. If you’re ready to bring strong communication skills, organizational know‑how, and a team‑focused mindset to the table, we want to meet you.

Compensation: $18.00 - $20.00 per hour