Client Experience Coordinator

Tyler Technologies, Inc.; Yarmouth (ME); On-site; USD 47,000 - 62,000; Full time

Job summary

Tyler Technologies, Inc. seeks a Client Experience Coordinator to support Enterprise ERP client engagement programs, including State User Group meetings and virtual education events.

You will coordinate logistics, communications, data, and other operational activities while working closely with clients and internal teams. The role requires strong organizational and communication skills, plus the ability to manage multiple projects and travel 0-5%.

Qualifications

• Bachelor's degree or equivalent professional experience preferred.
• Experience in event coordination, client services, or a related role preferred.
• Strong organizational, communication, and attention-to-detail skills.
• Ability to manage multiple priorities and work effectively across teams.
• Proficiency with Microsoft Office and ability to learn new systems and technology.
• Occasional travel to state user groups is required.

Responsibilities

• Coordinate logistics and communications for in-person and virtual client events.
• Collaborate with Client Experience Managers, Sales, Marketing, subject matter experts, and client contacts to support event planning and execution.
• Coordinate client email campaigns and maintain accurate event information across applicable platforms.
• Manage registration, attendance, and other program data and reporting.
• Coordinate event materials, inventory, and shipments.
• Maintain accurate client and contact information within applicable systems.
• Manage multiple events, priorities, and deadlines simultaneously while ensuring timely follow-through.
• Support ongoing improvements to Client Experience processes and workflows.

Skills

Event coordination

Client services

Attention to detail

Multi-priority management

Team collaboration

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

Client Experience Coordinator

The Client Experience Coordinator supports the planning and execution of Enterprise ERP client engagement programs, including State User Group meetings and virtual education events. This role coordinates event logistics, communications, data, and other operational activities while working closely with clients and internal teams.

Location

Yarmouth, Maine | Plano, Texas

Travel

0-5%

Responsibilities

• Coordinate logistics and communications for in-person and virtual client events.
• Collaborate with Client Experience Managers, Sales, Marketing, subject matter experts, and client contacts to support event planning and execution.
• Coordinate client email campaigns and maintain accurate event information across applicable platforms.
• Manage registration, attendance, and other program data and reporting.
• Coordinate event materials, inventory, and shipments.
• Maintain accurate client and contact information within applicable systems.
• Manage multiple events, priorities, and deadlines simultaneously while ensuring timely follow-through.
• Support ongoing improvements to Client Experience processes and workflows.

Qualifications

• Bachelor's degree or equivalent professional experience preferred.
• Experience in event coordination, client services, or a related role preferred.
• Strong organizational, communication, and attention-to-detail skills.
• Ability to manage multiple priorities and work effectively across teams.
• Proficiency with Microsoft Office and ability to learn new systems and technology.
• Occasional travel to state user groups is required.

State-Specific Salary Range Disclosure Requirements

Salary will generally fall between $47,394 - $62,361 before adjustment for geographic differences. Recruiter can confirm if position is incentive eligible.

Taking Care of You & Your Family

Your health and well-being are important to us. That's why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people.

Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, protected veteran status, or any other status protected under local, state, or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing [e-mail] or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.