Client Experience Concierge

USHEALTH Advisors; Florida; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid training

Bonus opportunities

Mentorship

Career growth

Team events

Catered meals

Recognition programs

Job summary

USHEALTH Advisors is seeking a Client Experience Concierge for a 100% on-site, in-person role in Sunrise, FL. The position involves guiding clients through enrollment, answering questions, and delivering ongoing support to ensure a positive client experience.

No prior industry experience is required as paid training and mentorship are provided. Candidates must be local to South Florida and able to commute daily to the Sunrise/Fort Lauderdale office.

Qualifications

• Strong communicator able to engage with clients easily.
• Friendly, dependable, and professional demeanor.
• Organized and detail-oriented in handling client information.

Responsibilities

• Assist prospective and existing clients throughout enrollment and service.
• Guide clients through the health coverage process and answer questions.
• Provide ongoing client support and maintain accurate records.
• Work with the team to deliver a positive client experience.

Skills

Communication

People skills

Customer service

Organization

Job description

STOP: READ CAREFULLY BEFORE APPLYING. This is a 100% ON-SITE, IN-PERSON position at our Sunrise, FL office. There are NO remote, hybrid, or relocation options available. We are currently interviewing candidates who live in the Fort Lauderdale/Broward County area and can commute daily. If you are outside of South Florida, please do not apply.

Are you naturally good with people?

USHEALTH Advisors is looking for friendly, motivated professionals who enjoy building relationships, helping others, and creating a great client experience.

As a Client Experience Concierge, you’ll work with prospective and existing clients throughout the health coverage process, from answering questions and helping with enrollment to providing ongoing support.

You don’t need previous industry experience. We provide paid training, hands‑on mentorship, and ongoing coaching.

What You’ll Do

• Assist prospective and existing clients
• Guide clients through the enrollment and sales process
• Answer questions and provide professional client support
• Build and maintain long-term client relationships
• Maintain accurate and organized client information
• Work alongside the team to deliver a positive client experience

You May Be a Great Fit If You’re

• A strong communicator
• Friendly, dependable, and professional
• Organized and detail-oriented
• Comfortable working directly with people
• Motivated to learn and grow

What We Offer

• Paid training
• Monthly, quarterly, and yearly bonus opportunities
• Professional development and mentorship
• Career growth opportunities
• Team outings and networking eventsRecognition and achievement programs
• Company events, catered team meals, raffles, and incentives

This position is 100% IN-PERSON in Fort Lauderdale. It is not remote or hybrid. Candidates must be local to South Florida or able to commute to our Fort Lauderdale office daily.

If you’re looking for a place where you can develop professionally while working with people every day, we’d like to hear from you.