Client Experience Banking Associate

Aumni; Orlando (FL); On-site; Full time

Benefits offered by this job

Comprehensive health coverage

Tuition reimbursement

Retirement savings plan

Mental health support

Job summary

TwinThread is seeking an Associate Banker in Orlando, Florida, to represent our brand by delivering exceptional client experiences and building trusted relationships. Responsibilities include creating a welcoming environment, assisting with day-to-day transactions, educating clients on technology options, and performing branch operations. The ideal candidate has strong client service experience and a high school diploma. We offer a competitive total rewards package that includes comprehensive health benefits, retirement plans, and more.

Qualifications

• Ability to provide attentive and friendly service to exceed client expectations.
• Demonstrated ability to engage clients effectively and resolve issues.
• Experience with cash handling and banking technology preferred.

Responsibilities

• Create a welcoming environment for clients upon their arrival at the branch.
• Assist clients with transactions and educate them on technology options.
• Manage branch operations including cash devices while adhering to bank policies.

Skills

Client service experience

Ability to build trusted relationships

Communicating clearly and politely

Problem-solving attention to detail

Team collaboration for client service

Education

High school diploma or GED equivalent

Job description

TwinThread is seeking an Associate Banker in Orlando, Florida, to represent our brand by delivering exceptional client experiences and building trusted relationships. Responsibilities include creating a welcoming environment, assisting with day-to-day transactions, educating clients on technology options, and performing branch operations. The ideal candidate has strong client service experience and a high school diploma. We offer a competitive total rewards package that includes comprehensive health benefits, retirement plans, and more.