Client Experience Banking Advisor

Bank of America Corporation; Mechanicsville (MD); On-site; USD 32,000 - 46,000; Full time

Job summary

Bank of America Corporation in the United States seeks a client-focused team member to engage clients in the lobby, educate them on self-service options, and process cash transactions accurately. You will build relationships, follow policies, and contribute to an outstanding client experience.

Expect a collaborative, in-office culture with flexibility based on role needs, strong emphasis on service, ethics, and financial wellness for clients and teammates.

Qualifications

• Strong work ethic with results focus and client interests in mind.
• Ability to build relationships and collaborate across teams.
• Comfort with learning and using new technology platforms.

Responsibilities

• Executes risk culture and supports operational excellence.
• Grows client relationships to meet financial needs.
• Handles cash responsibilities and client transactions with accuracy.
• Delivers a superior client experience and guides to self-service options.
• Maintains compliance with laws and internal guidelines.

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Relationship Building

Client Management

Client Solutions Advisory

Pipeline Management

Prospecting

Education

High School Diploma

Job description

Bank of America Corporation in the United States seeks a client-focused team member to engage clients in the lobby, educate them on self-service options, and process cash transactions accurately. You will build relationships, follow policies, and contribute to an outstanding client experience.

Expect a collaborative, in-office culture with flexibility based on role needs, strong emphasis on service, ethics, and financial wellness for clients and teammates.