Client Experience Banker: Grow Banking Solutions

Houston Dose; Houston (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

Bank of America is looking for a client-focused individual to engage clients and assist them with transactions through self-service resources like mobile and online banking. Ideal candidates will demonstrate strong communication skills and the ability to adapt to new technology.

Requirements include a bachelor's degree or related associate degree, along with experience in financial services and sales. The position involves a 40-hour work week, serving clients effectively in a busy environment.

Qualifications

• Enthusiastic self-starter with a strong work ethic focused on client outcomes.
• Ability to educate clients on self-service banking technologies.
• Confident in identifying solutions for client needs.

Responsibilities

• Engage clients in the lobby to assist with transactions.
• Manage financial center traffic and appointments.
• Follow established processes and guidelines for compliance.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

Bachelor’s degree or a business-relevant associate degree

Job description

Bank of America is looking for a client-focused individual to engage clients and assist them with transactions through self-service resources like mobile and online banking. Ideal candidates will demonstrate strong communication skills and the ability to adapt to new technology.

Requirements include a bachelor's degree or related associate degree, along with experience in financial services and sales. The position involves a 40-hour work week, serving clients effectively in a busy environment.